Incorrect Rewards points received

Discus and support Incorrect Rewards points received in XBoX Rewards & Social to solve the problem; Hi...I recently upgraded to an Xbox One S from an Xbox One. I should have received 50,000 points but only received 30,000 (the amount for those... Discussion in 'XBoX Rewards & Social' started by SkyFire1327, Dec 9, 2016.

  1. SkyFire1327
    SkyFire1327 Guest

    Incorrect Rewards points received


    Hi...I recently upgraded to an Xbox One S from an Xbox One. I should have received 50,000 points but only received 30,000 (the amount for those upgrading from an Xbox 360). Please correct.

    Thank you!

    :)
     
    SkyFire1327, Dec 9, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Incorrect Rewards Points

    Hello SkyFire1327,

    I believe you may be looking at your Microsoft Rewards Credits. The console upgrade offer was done through the Xbox Live Rewards program, which will place Rewards Credits into your account. These Credits will be placed as pending 15 days after your shipping
    date. They will remain there until the next available deposit date, which occurs bi-monthly. At that point, they will be placed as currency into your Microsoft Account.
     
    XBLRewards8, Dec 9, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Incorrect reward points

    Hello WestCaliKush27,

    This forum is for Xbox Live Rewards issues. Since that is a Microsoft Rewards offer, we will not be able to assist. You should contact the Microsoft Rewards support team via the Microsoft Rewards webpage for more assistance.
     
    XBLRewards8, Dec 9, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Incorrect Rewards points received

    Hello SkyFire1327,

    The 50,000 Credit console offers were only for select members. Since you were not chosen for any of those offers, you received the default 30,000 Credit offer. You are only eligible for the offers shown on the MyMissions page while logged in.
     
    XBLRewards8, Dec 12, 2016
    #4
  5. XBLRewards8 Win User

    Incorrect Rewards points received

    Hello SkyFire1327,

    The 50,000 Credit console offers were only for select members. Since you were not chosen for any of those offers, you received the default 30,000 Credit offer. You are only eligible for the offers shown on the MyMissions page while logged in.
  6. XBLRewards8 Win User

    Incorrect reward points

    Hello WestCaliKush27,

    This forum is for Xbox Live Rewards issues. Since that is a Microsoft Rewards offer, we will not be able to assist. You should contact the Microsoft Rewards support team via the Microsoft Rewards webpage for more assistance.
  7. Smwutches Win User

    Incorrect reward points

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  8. XBLRewards8 Win User

    Incorrect Rewards Points

    Hello SkyFire1327,

    I believe you may be looking at your Microsoft Rewards Credits. The console upgrade offer was done through the Xbox Live Rewards program, which will place Rewards Credits into your account. These Credits will be placed as pending 15 days after your shipping
    date. They will remain there until the next available deposit date, which occurs bi-monthly. At that point, they will be placed as currency into your Microsoft Account.
  9. Jorrack Win User

    Missing digit code for visa reward.

    I have the same issue. The email we receive informs us to enter the code at
    https://live.xbox.com/redeemtoken     but the code length is incorrect. We are following the instructions provided for choosing our reward and if this is incorrect we need corrected instructions.
Thema:

Incorrect Rewards points received

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