Incorrect Credit Card Expiry Message

Discus and support Incorrect Credit Card Expiry Message in XBoX on Windows to solve the problem; X Box app on my PC has a big green message saying my credit card is about to expire. It isn't (not for nearly a year). I can close it, but it keeps... Discussion in 'XBoX on Windows' started by MattWoodroof, Sep 30, 2020.

  1. MattWoodroof
    MattWoodroof Guest

    Incorrect Credit Card Expiry Message


    X Box app on my PC has a big green message saying my credit card is about to expire. It isn't (not for nearly a year).

    I can close it, but it keeps coming back.

    This issue was raised here:

    https://answers.microsoft.com/en-us/xbox/forum/xba_wowpc-xba_gowxb/xbox-app-pc-your-credit-card-is-about-to-expire/43ef73df-9153-49a4-8a42-032500805b8a?messageId=69820fc7-340b-4783-9b00-b258debacccf

    Not particularly impressed that after no constructive input from anyone on how this might be fixed and lots of people concurring that they have the same issue, the thread got locked as it was "old" (it was only a month old).

    Is that a good way to deal with customer issues?!

    :)
     
    MattWoodroof, Sep 30, 2020
    #1
  2. mudslinger2222 Win User

    Credit Card expiry date incorrect

    I'll give that a try. Cheers on the quick reply mate.
  3. Smwutches Win User

    Credit Card expiry date incorrect

    Try checking it on the billing site to make sure it's correct there (https://billing.microsoft.com). If it still comes up with the wrong date you may need to call support and talk to billing.
  4. Freeballs1974 Win User

    Can't authorize payment method

    I have the exact same error message, had to remove my credit card from the system as the expiry date had passed, tried re entering the new details and it wont work.
  5. HeffyTheRabbit Win User

    Credit Card Expiry Bug

    No. Microsoft should solve this issue. Not the end-user re-installing things.
  6. SammyVS Win User

    Credit Card Expiry Bug

    Reinstall the Xbox app and if the issue persists remove your card, update your addresses, add everything again re log in to the Xbox app.

    On this link, you can adjust your payment settings.

    https://account.microsoft.com/billing/payments/

    On this link, you can adjust your billing addresses.

    https://account.microsoft.com/billing/addresses#/

    If the problem still persists, you can report the bug using the ''feedback hub'' app on your Windows, if you haven't installed it you can install it using the Microsoft Store app.
Thema:

Incorrect Credit Card Expiry Message

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