Incorrect console area code

Thank you all for the replies! Yes I'm from Argentina.

It seems that THIS is the case, when you open the game, it checks the perfectly put by ngocphi "ever rare" console region.

Calling Xbox support! Thanks

With certain games like fifa and gears of war and even halo and certain gta and cod gamesthey check for the account region and actual region and the ever rare console region

I can't understand this. How do I even know when I purchase a game which region is it for??

This console was a gift from an italian relative. Why would I have to migrate my account to another region? In all other games I've purchased/downloaded, the region validation was previous to purchase.

Anyway, I'll contact those phone numbers... This region restrictions are basically a bummer...

Sorry to hear it. Because your gamertag is set for Argentina you purchased and attempted to play the Argentina version of the game. Your console is fro Italy and is not the correct region for it and this is the reason you are getting this message.

You should contact phone support to ask for a refund

Phone numbers: + 39 0269633724 or 800 787614

In the future please ensure that your gamertag matches your physical region (Italy) to avoid issues like this in the future.

Do you live in Argentina? If so, the issue still remains as to whether the game will play on the console or not because it is from a different region.

If you live in Argentina try the numbers below.

Phone: +54 (11) 5354-0358

Toll free number: 0800-266-0509