Incorrect amount of prize code digits.

Discus and support Incorrect amount of prize code digits. in XBoX Rewards & Social to solve the problem; I got emails for some prizes and the place where I enter the code says its should be 25 digits but both emails had 14 digit prize codes.... Discussion in 'XBoX Rewards & Social' started by OmegaMXD, Jun 14, 2018.

  1. OmegaMXD
    OmegaMXD Guest

    Incorrect amount of prize code digits.


    I got emails for some prizes and the place where I enter the code says its should be 25 digits but both emails had 14 digit prize codes.

    :)
     
    OmegaMXD, Jun 14, 2018
    #1
  2. ImAnonSeven
    ImAnonSeven Guest
    Promo game code sent to the wrong email address

    My email address was incorrect so when I entered my 16-digit Name your Game code, it sent the 25-digit code to that wrong/non-existing email address.
     
    ImAnonSeven, Jun 14, 2018
    #2
  3. BongKaos
    BongKaos Guest
    Error message on xbox live renewal

    Where did the code come from?????? An error code is NOT displayed when you enter an incorrect set of digits. It just says this code is invalid --try again?
     
    BongKaos, Jun 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Incorrect amount of prize code digits.

    Smwutches, Jun 14, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    Apologies for the confusion. Here are the redemption instructions that would have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Incorrect amount of prize code digits.

    Hello,

    Apologies for the confusion. Here are the redemption instructions that would have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
  7. Smwutches Win User

    Incorrect amount of prize code digits.

    You need to redeem the codes at http://prepaiddigitalsolutions.com
  8. BongKaos Win User

    Error message on xbox live renewal

    Where did the code come from?????? An error code is NOT displayed when you enter an incorrect set of digits. It just says this code is invalid --try again?
  9. Elfington Win User

    Won a prize, but it was the wrong amount of points

    The same thing happened to me, haven't had time to contact support yet.
  10. ReuelThomas Win User

    Won a prize, but it was the wrong amount of points

    Thanks Miss Kleo! I got a new email today with the rest of the points. Awesome!
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Incorrect amount of prize code digits.

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