Incorectly formated postcode why?

Did you enter your country information before the postcode information?

Are there spaces? Try with/without

It's possible that the issue may be with the formatting of the postcode. Some countries have different formatting requirements for their postal codes, so it's possible that the postcode you entered may not match the expected format for the region in which you are trying to make the purchase.

One thing you can try is double-checking the formatting of the postcode and ensuring that it matches the expected format for your country. If you are unsure of the correct format, you can try searching online or contacting the post office for more information.

If the issue persists even after double-checking the formatting of the postcode, it's possible that there may be a problem with the payment method you are using or with your Microsoft account. In this case, you may want to try using a different payment method or contacting Microsoft support for further assistance.

Hey there,

For account issues such as this, please reach out to our phone or chat support team through our
Contact Us page. It sounds like your Xbox Live account may not be set to the region that postal code you're entering is located in, but our phone and chat support team will be able to look
in your account to be sure.

Hope this helps!

have you fixed it cause it is happening to me to:/

The error is related to the information entered in the payment method. The postcode must be congruent with the data entered in "Personal Information": http://support.xbox.com/en-AU/xbox-360/xbox-live/error-code-80190339

Hi Irahirah,

Thanks for reaching out to the forums. We understand you are having issues with purchases due to your postal code. We recommend checking your

billing address and the address on the debit/credit card. Make sure that they match. If continue to have issues can request a call from support. Just know there is a very high call volume so it may take a while.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad