Incomplete promotional code

I have a promotional Dark Souls 1 code with only 22 digits. I would be happy to send you the picture of the code in order to solve this problem as quickly as possible. Thank you.

:)

 

incomplete promotional code

received an incomplete code for specializations. Have 24 characters, I am missing a digit in the 3 set a five. If someone from support could contact me to resolve this issue it would be greatly appreciated.

 

incomplete promotional code

Support won't contact you here. Speak with @XboxSupport over at Twitter. They might be able to help.

 

That is actually a known issue and you'll need to contact the publisher's so they can give you a replacement -
www.bandainamcoent.com/support

 

There's a lot of content on that site to sort through, any chance you know of a more specific link for this issue?

 

Hey there!

Here's a direct link to
Bandai Namco's Contact Us page. Feel free to keep us posted on how it goes!