Inability to change Xbox privacy settings despite the lack of a family

Hi Truman Cook,

Thank you so much for notifying us.

We are so happy that you found this information helpful to you. If incase you have a new concern, please don't hesitate to post here in community again.

Thank you!

Hi Truman Cook,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are having trouble changing your Xbox privacy settings even though you are not part of a family group. I apologize for any inconvenience this may have caused you.



To resolve this issue, I recommend that you try the following steps:



1. Sign in to your Xbox account on your console or on the Xbox website.

2. Go to the "Settings" menu and select "Privacy & online safety."

3. Select "Xbox Live privacy" and then select "View details & customize."

4. You will see a list of privacy settings that you can customize. Make sure that all the settings are set to "Allow" or "Everyone" if you want to access Forge content.

5. If you are still unable to change your privacy settings, try removing yourself from any family groups that you may have been added to. To do this, go to the "Family" tab in your account settings and select "Remove from family."

6. If you are not part of any family groups and are still unable to change your privacy settings, you may need to be part of a family group and let the Organizer manage your Privacy and Online settings on your profile.


You may check these support articles that might help you out with your Privacy settings.
Learn more:
- Troubleshoot changing online safety or privacy settings on Xbox | Xbox Support
- Manage Xbox online safety and privacy settings | Xbox Support

I hope this helps you resolve your issue. We look forward for your response.

Thank you,

Microsoft Community Moderator

Looks like it is just a matter of privacy settings.

To change your Xbox account privacy settings, sign in to the privacy & online safety page:

https://account.xbox.com/settings

Set all the settings to "Allow" or "Everyone" on the three tabs:

Privacy;

Xbox Series X|S, Xbox One & Windows 10 Online Security;

Xbox 360 Online Security;

Note: If you’re on a child account, you’ll need an adult in your family to sign in to their Microsoft account to change your privacy settings. This is done through the Family settings.

https://support.xbox.com/help/family-online-saf...

See how it goes and please let me know.

If the changes are already made on the account privacy yes, if you haven't managed to get into the privacy settings on the Xbox settings web then won't work

Child's account cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings

Thanks for taking the time to share the screenshot! Yes, that is for sure because of your Xbox profile privacy settings.

Unfortunately, since you have a child account, you cannot change your Xbox profile privacy settings.

You will need to ask your parents to add you to their family group again and then set your privacy settings to allow you to play multiplayer games:

https://support.xbox.com/help/family-online-saf...

And also, changing your Microsoft account birthdate will not allow you to change your Xbox profile privacy settings. The Xbox profile birthdate is set when you create your Xbox profile and never changes.

Changing the birthdate on your Microsoft account does not change it on Xbox. So there is no other way around it. I'm sorry about that.