In the video game followed 76 I purchased atoms but they are not showing up why is this

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that it is "completed" on your Microsoft account's end, please sign in to https://account.microsoft.com/billing/orders and once confirmed, may I ask if you're on PC or Xbox?

Same issue... redeemed code, Tricentennial Edition shows up in my transaction history but doesn't show up under licenses.

However when I view the Atom Store within Fallout 76, the items are there, and indicate they have been purchased.

I play 76 through the gamepass on the PC and do not own a console. You were correct, however, it would appear that this is my mistake and both the atoms and fallout first where purchased for the Xbox only edition. I'm still unsure why I am ineligible for a refund on the atoms, is there anyway i can fix this or do i just have to eat the cost here?

Hi NoOffense,

The ambassadors are unable to provide refunds, just the correct means of getting your refunds.

You'd need to follow the correct Refund Policy in order to receive your refund for your atoms.

In order to buy atoms for the PC you'd need to use your account that the game is on.

and purchase the atoms through the Microsoft Store for Fallout Atoms

Your refund should be available under the same place you purchased the Atoms from in the first place. So the Xbox store.

You can use this option to request a refund

I think I found the problem Jack

You purchased the coins for the Fallout 76 xbox version :c
This is why you saw the currency on your console

This is the add-on for PC:
https://www.xbox.com/games/store/fallout-76-100...

(if you see, there's the "(PC)" label at the end)

This is due to Fallout 76 is not an Xbox play anywhere title, this means your progress and content is different between Xbox and PC

If this was a redeemable code, as you already redeemed it. Sadly is not possible to ask for a refund
Sorry