In need on online support for individual hacking/ threatening to hack multiple Accounts

PursuedSpace9 · Jan 20, 2014

I was directed here by Microsoft support assistant Dejan, and given the ticket
[Mod Removed] I was told to fully inform you of the events leading up to and during why I am posting in this forum. Me and my friends started playing a map and a kid named
[Mod Removed] joined and played and he got mad because we beat him and started threatening to hack me and my friends accounts.

Mod Edit: Please do not name and shame on the forums. Thank you.

:)

iJaayyyHD · Jan 20, 2014

Hacking Online KoSS Shift

Someone i know on xbox live is on an RGH (Reset Glitch Hack) using XeNoN Offline Files

and he's threatening me and he's hacking online on MW2 right now he's on his main gamertag

KoSS Shift ...

xRinkashimex · Jan 20, 2014

Harrassment

I want to report a player for constant threatening and is also hacking the game their gamertag is
[Mod removed] he is hacking money into the game and is threatening to hack me I have reported him in the in-game menu but nothing has been done

SparkStormrider · Jan 20, 2014

The ONLY place where you can file a complaint is via your console. The Policy Enforcement Team does NOT read the forums for complaints. There is an accounts suspensions forum where you can inquire about a ban, but not to file a complaint. Support was
wrong in sending you to the forums to post about the "offender" in question. It's against the forum posting rules to name and shame gamertags.

.

So in short. Report via your console, block communications, and move on. MS will investigate the matter and if any rules are broken they will hand out punishments. Also please note it may take a little bit of time for them to get to your complaint as
I am sure they get thousands of complaints daily.

voteDC · Jan 20, 2014

Here is the link on how to file a complaint through your console
enforcement.xbox.com/.../File-a-Complaint. it also contains information on how to block communications with the person.

-

Also here are the forum guidelines
forums.xbox.com/.../515277.aspx.

GuidedBark09381 · Jan 24, 2014

then can something be done about customer care who are the ones who tell people to use the forum , that the forums are the only place a complaint about individual players can be put, if the complaint thing on the dashboard does not allow you to be specific
in detail about what the offending player has done

voteDC · Oct 31, 2018

[quote user="GuidedBark09381"]then can something be done about customer care who are the ones who tell people to use the forum[/quote]The regular users of the forum have been asking for this for a long time. I've been putting every thread I can find on Twitter
for @XboxSupport to see but they don't really seem to care either, they only ever reply that they are happy that the thread starter has been given the correct advice at last.

voteDC

[quote user="GuidedBark09381"]then can something be done about customer care who are the ones who tell people to use the forum[/quote]The regular users of the forum have been asking for this for a long time. I've been putting every thread I can find on Twitter
for @XboxSupport to see but they don't really seem to care either, they only ever reply that they are happy that the thread starter has been given the correct advice at last.

GuidedBark09381

then can something be done about customer care who are the ones who tell people to use the forum , that the forums are the only place a complaint about individual players can be put, if the complaint thing on the dashboard does not allow you to be specific
in detail about what the offending player has done

voteDC

Here is the link on how to file a complaint through your console
enforcement.xbox.com/.../File-a-Complaint. it also contains information on how to block communications with the person.

-

Also here are the forum guidelines
forums.xbox.com/.../515277.aspx.

SparkStormrider

The ONLY place where you can file a complaint is via your console. The Policy Enforcement Team does NOT read the forums for complaints. There is an accounts suspensions forum where you can inquire about a ban, but not to file a complaint. Support was
wrong in sending you to the forums to post about the "offender" in question. It's against the forum posting rules to name and shame gamertags.

.

So in short. Report via your console, block communications, and move on. MS will investigate the matter and if any rules are broken they will hand out punishments. Also please note it may take a little bit of time for them to get to your complaint as
I am sure they get thousands of complaints daily.

RobertPachasa

If you honestly think they hack accounts, call Xbox Support and save the world of XBL some hassel. In order for a user to actually be blocked many people need to report them, but that is the proper way to go. ALOT of these "bad people" will only threaten
to hack your account. Hacking a game and their own router settings is a lot different then bypassing Microsoft's security into an indivual account.

In need on online support for individual hacking/ threatening to hack multiple Accounts