in game purchases do not work

Discus and support in game purchases do not work in XBoX on Consoles to solve the problem; I am not able to make in game purchases. My account is fine and im able to make other purchases like full games, etc, but not in game. For example,... Discussion in 'XBoX on Consoles' started by CaptainWizeAzz, Feb 25, 2017.

  1. in game purchases do not work


    I am not able to make in game purchases. My account is fine and im able to make other purchases like full games, etc, but not in game. For example, gears of war packs, fallout shelter lunchboxes, etc. What happens is I attempt to make a purchase and at
    the point where the payment method selection screen would come up, nothing happens and after a few seconds it just goes back to the screen with the item selection. there are no errors or anything, it just does nothing when i attempt to make a purchase.

    This happened a few weeks ago and xbox support had me remove my profile from the xbox and add it back again and that worked and I was able to make purchases but now it is broken again. I do not want to have to keep removing my profile every time so im hoping
    there is a more permanent fix or maybe someone knows why this is happening?

    Thanks.

    :)
     
    CaptainWizeAzz, Feb 25, 2017
    #1
  2. Do not purchase any ea game

    I don't care because I don't play any of their sports titles.

    They can shut down as many servers as they like and I can still play Dead Space and Mass Effect etc for as long as I like.

    You have to agree to their terms and conditions to use their servers, and one of those is that they can shut down the servers whenever they like. It's their prerogative to shut down servers for games with low populations.

    Besides, at least the actually supply dedicated servers when they say they will, unlike Activision with the CoD franchise.
     
    shadow walkerOZ, Feb 25, 2017
    #2
  3. Irixion
    Irixion Guest
    Do not purchase any ea game

    America is a continent, not a country. Also it's EA. Also that's the risk you run using any online service or game. It's in the TOS, it's in the fineprint. Did I mention it's EA? Their slogan is "Challenge Everything". That means you. And me. And everyone.
     
    Irixion, Feb 25, 2017
    #3
  4. in game purchases do not work

    So after signing out of my account and back in, im once again able to make in game purchases. I do not know why this happens but its getting old. At least signing out/in is easier than removing the entire profile from the xbox but its still annoying..
     
    CaptainWizeAzz, Feb 26, 2017
    #4
  5. CaptainWizeAzz Win User

    in game purchases do not work

    So after signing out of my account and back in, im once again able to make in game purchases. I do not know why this happens but its getting old. At least signing out/in is easier than removing the entire profile from the xbox but its still annoying..
  6. Wss225 Win User

    Purchased game not working

    hey there :)

    Try to powercyle your console by holding the front button for 10 seconds... so you will clean the cache!

    This is one step ;)
    I have tied both ways but none of them worked
  7. DominumStige Win User

    Purchased game not working

    Hi!

    There seems to have been a problem during the installation of the game.

    Check that the location of your console is correct (Settings->System->Language&location->Select your location), then uninstall the game and reinstall it.
  8. Frizio I iB Win User

    Purchased game not working

    hey there :)

    Try to powercyle your console by holding the front button for 10 seconds... so you will clean the cache!

    This is one step ;)
  9. Mister Cizl Win User

    Purchased games not working

    Hey TOPsHOTTA930G! Do you have another account on the console that the purchase may have been made under? Double check and let me know!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
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in game purchases do not work

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