In game purchase missing

Discus and support In game purchase missing in XBoX Games and Apps to solve the problem; Hi I made two in-games purchases. I’ve been charged for both but only one has been installed. b5a7ae37-5b99-466a-87e8-99a4b95b5de0 Discussion in 'XBoX Games and Apps' started by Lunar Tom, Oct 31, 2017.

  1. Lunar Tom
    Lunar Tom Guest

    In game purchase missing


    Hi

    I made two in-games purchases. I’ve been charged for both but only one has been installed.

    :)
     
    Lunar Tom, Oct 31, 2017
    #1
  2. Holy Moses AK
    Holy Moses AK Guest
    Missing promo item

    20% off Gold membership with free game

    Date of Purchase: February 23, 2011

    Missing Item: Kinectimals
     
    Holy Moses AK, Oct 31, 2017
    #2
  3. MechaTodzilla
    MechaTodzilla Guest
    8 weeks and no promo item - XBL 12+1 months with free game

    Promotion:

    Xbox Live Gold subscription: 12 + 1 Months with Free Game

    Purchase Date:

    3/12/11

    Missing Item:

    Free Game
     
    MechaTodzilla, Oct 31, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    In game purchase missing

    Contact official support for this.

    Contact Us | Xbox Support

    You can also check if there is an item pending for installation under the ready to install tab of GTA5 in the my games and apps section.
     
    CrazY1985, Oct 31, 2017
    #4
  5. CrazY1985 Win User

    In game purchase missing

    Contact official support for this.

    http://support.xbox.com/contact-us

    You can also check if there is an item pending for installation under the ready to install tab of GTA5 in the my games and apps section.
  6. Irritatedperson1 Win User

    Missing purchased games

    It does not work either way
  7. XBF Brad A Win User

    In game purchases missing

    Hello all,





    As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





    Thanks,

    Brad
  8. Smwutches Win User

    Missing purchased games

  9. lewissage Win User

    Missing purchased games

    This didn't help as this tells me where to find my games which aren't there, I know I own this game as I've played it and have it on certain systems but I am not able to download it from my library
Thema:

In game purchase missing

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