In-app refund

Discus and support In-app refund in XBoX Accessibility to solve the problem; My 11-year old son has, accidentally, purchased a skin on fortnite that he did not want. He doesn't have any refunds left and so would like a refund... Discussion in 'XBoX Accessibility' started by MattMitchell3, Sep 27, 2018.

  1. MattMitchell3
    MattMitchell3 Guest

    In-app refund


    My 11-year old son has, accidentally, purchased a skin on fortnite that he did not want. He doesn't have any refunds left and so would like a refund since he has used up 1200 v-bucks. Is this possible please and how do we go about it? He is NOT happy
    so I really hope this is possible!

    :)
     
    MattMitchell3, Sep 27, 2018
    #1
  2. FatedAnarchy
    FatedAnarchy Guest
    Xbox One and Windows 10 Self-Service Refunds

    In-app refund [​IMG]


    Apparently, it was posted on the dashboard for alpha testers. Should launch soon.

    Edit -

     
    FatedAnarchy, Sep 27, 2018
    #2
  3. Lgblake
    Lgblake Guest
    Refund for MS Jigsaw Premium

    How do I get a refund for this app? If Microsoft and xBox don't care that premium subscribers have not been able to launch the app since the latest Windows update, I want a refund.
     
    Lgblake, Sep 27, 2018
    #3
  4. Smwutches
    Smwutches Guest

    In-app refund

    Smwutches, Sep 27, 2018
    #4
  5. Smwutches Win User

    In-app refund

    You would need to contact support and speak to billing for assistance. http://support.xbox.com/contact-us
  6. WPAK Win User

    Can I get a refund please

  7. Smwutches Win User

    I was wondering about the new returning stuff

    • Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
    • DLC, season passes, and add-ons are not eligible for self-service refunds.
    • The game or app must be downloaded and launched before requesting a self-service refund.
    • You must wait for at least 1 day after the game or app's release before requesting a self-service refund.
    • Certain Windows 10 apps may not be eligible for self-service refunds.
    • Microsoft reserves the right to block access for users who abuse self-service refunds.
  8. DanMen334 Win User

    Refund Request Denied

  9. Smwutches Win User

    Destiny 2 and halo 5 refund

    If the refund option is available for you, you would need to do so at
    http://commerce.microsoft.com     There are restrictions on what can be refunded:

    • Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
    • DLC, season passes, and add-ons are not eligible for self-service refunds.
    • The game or app must be downloaded and launched before requesting a self-service refund.
    • You must wait for at least 1 day after the game or app's release before requesting a self-service refund.
    • Certain Windows 10 apps may not be eligible for self-service refunds.
    • Microsoft reserves the right to block access for users who abuse self-service refunds.
Thema:

In-app refund

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