In App purchase

Discus and support In App purchase in XBoX Games and Apps to solve the problem; I have recently updated my PC & had no end of mucking around with PWs & authentications. All was good with a game Royal Revolt2, until I went to make a... Discussion in 'XBoX Games and Apps' started by DavidOgden59, Nov 6, 2021.

  1. DavidOgden59
    DavidOgden59 Guest

    In App purchase


    I have recently updated my PC & had no end of mucking around with PWs & authentications.
    All was good with a game Royal Revolt2, until I went to make a purchase.
    It comes up with an email address other than me; my bosses in fact.
    I can't seem to figure out how to fix/change it back so that I can access the purchasing side of the game?

    :)
     
    DavidOgden59, Nov 6, 2021
    #1
  2. DavidOgden59 Win User

    In App purchase

    I contacted Flare, in the first instance. They told me it was a MS issue.
  3. MateusFontana Win User

    In App purchase

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community, and we're sorry you're having this issue. Because it is a specific issue with this game, I suggest you contact game support, they will be able to give you more details on why this is happening. To contact them please use the links below.

    https://support.flaregames.com/hc/en-us/categor...

    https://support.flaregames.com/hc/en-us/request...

    * Thank you in advance for contacting, I hope this can help you.
  4. Smwutches Win User

    Purchasing app

    Double check your account information at
    http://account.microsoft.com     to make sure it is correct. If you're buying via the website, make sure you're using the page for the correct region as well (that can be changed in the bottom left corner of the page). If you've only tried on the website, try
    on the console or vice versa. If everything seems correct and it's still giving you issues, you'll want to contact support and speak to billing. http://support.xbox.com/contact-us
  5. HassanB Win User

    Unable to purchase apps

    Hi,

    Sorry, anything at all to do with Microsoft Account issues would need to be directed at the Microsoft Account team
    here.

    If this is an issue with your account region being incorrect compared to where your currently located. You can get your region changed (first take a look
    here to make sure your Country/Region is showing up correctly). If it isn't then you'd need to
    contact phone/chat support to get that region corrected (which can take upwards of 6 weeks).
  6. Mister Maka Win User

    In App purchases not working...

    Hey there N Cotrim!

    Please create a new thread detailing the trouble you're having. This thread is a bit older, but we're still happy to help. Thanks!
Thema:

In App purchase

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