Impossible to obtain an IP adress

Samusisback · Jul 25, 2015

I have try all the troubleshooting trick to try to make it work. Since yesterday morning i can't connect to internet. I buy the resedent evil revelation 2 and download it just fine. I play it for a hood part of the afternoon. I turn off my xbox one as i
did every time [Mod Removed - Please don't post personal information on these public forums.] the home button on the controler.and this morning ther was no way to connect. the error code said that the console is not able to obtain an IP adress.
today I was at a friend house eith my xbox and his xbox work and mine dont work on his wifi network so it must be from my xbox that come the problem and not from the internet. I font know whay to do anymore

:)

AgreeneMUSLIM · Jul 25, 2015

I have no network..?

"Can't obtain an IP adress from your router/modem" Keep in mind that everything is hooked up correctly and I have internet

FamilyGuyGary · Jul 25, 2015

Xbox Can't Obtain IP Adress

What Country/State/Province do you live in? UK

Modem brand & model number: TP Link 300 M Wireless N ADSL2+ Modem Router TD-W8960N

Router brand & model number:

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Using an ethernet cable joined to my laptop, connecting the laptop wirelessly

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown unknown

Do you have a NAT error? If so, what is your NAT type? No

Any Error Codes you encounter: Can't obtain IP Address

Who is your ISP(Internet Service Provider)? PlusNet

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W:0000 - 000B

X: 8000 - 040D

Y: 0000 - 0000

Z: 0000 - 0000

ID: 0001 - 0002

L: 8015 - 1901

Q: 8007 - 0435

T: Wired

A: 192.168.0.2/255.255.255.0

G: 192.168.1.0

D: 192.168.0.1/0.0.0.0

Thanks (Yup, the previous info didn't work for me)

FearedNightmare · Jul 25, 2015

If you have set up port forwarding on your home network and assigned a static IP on your Xbox One it might be interfering with another IP on your friends home network if you take it over to their place.

Since not a lot of routers support 2 Xbox One's to be on the same network you'll need to DMZ or port forward your Xbox One on their home network aswell and assign a new IP to it.

Port forward or DMZ depends on what network configuration they are currently using, if your friend has port forwarded their Xbox then you'll need to add yours to DMZ and vice versa if they have theirs on DMZ you'll need to port forward (only when you're
at their house and 2 Xbox One consoles are trying to connect at once)

If you need assistence and your friend allows you to mess with their settings please fill out the following info

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

How many Xbox 360 and Xbox One consoles are connected to this router?:

Wired or Wireless (for each console):

Things you have tried:

Is UPnP Enabled? Yes/No/Unknown:

Do you have a NAT error? If so, what is your NAT type?:

Any Error Codes you encounter:

Who is your ISP? (Internet Service Provider):

FearedNightmare

If you have set up port forwarding on your home network and assigned a static IP on your Xbox One it might be interfering with another IP on your friends home network if you take it over to their place.

Since not a lot of routers support 2 Xbox One's to be on the same network you'll need to DMZ or port forward your Xbox One on their home network aswell and assign a new IP to it.

Port forward or DMZ depends on what network configuration they are currently using, if your friend has port forwarded their Xbox then you'll need to add yours to DMZ and vice versa if they have theirs on DMZ you'll need to port forward (only when you're
at their house and 2 Xbox One consoles are trying to connect at once)

If you need assistence and your friend allows you to mess with their settings please fill out the following info

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

How many Xbox 360 and Xbox One consoles are connected to this router?:

Wired or Wireless (for each console):

Things you have tried:

Is UPnP Enabled? Yes/No/Unknown:

Do you have a NAT error? If so, what is your NAT type?:

Any Error Codes you encounter:

Who is your ISP? (Internet Service Provider):

AgreeneMUSLIM

"Can't obtain an IP adress from your router/modem" Keep in mind that everything is hooked up correctly and I have internet

BobMcFly247

If having a problem with obtaining an Teredo IP adress you maqy plqease call your provider to ask, if they maybe block the teredo protocol, as the dlink routers are not blocking it.

BobMcFly247

May you please check in the network settings if the new One uses an alternate MAC adress? If so please delete it and then try again if the One can obtain an IP address from the router then.

FamilyGuyGary

Everything's set up correctly. I don't know how I do it back home because the way you're supposed to is to bridge it but I just somehow get it to work without doing it - the reason why is the same reason that pops up when I try selecting my wireless connection
with the ethernet connection that attaches to the Xbox "To create a Network Bridge you must select at least two LAN, or high-speed internet connections that are not being used by internet connection sharing".

EUREKA! So I just realised after typing this maybe I should undo the first step and disallow sharing of this computer, then I tried my luck at bridging the connection again and voila! Perfecto! Know what to do back home if I have the same problem too now,
thanks a lot for your help dude, really appreciate it!

Impossible to obtain an IP adress