Impossible to manage xbox one sound

Discus and support Impossible to manage xbox one sound in XBoX on Consoles to solve the problem; Hello, I just reconnected my xbox one, and it is impossible to manage the sound, the part is all greyed out: [img] Impossible to manage anything... Discussion in 'XBoX on Consoles' started by yannavvg, Nov 6, 2021.

  1. yannavvg
    yannavvg Guest

    Impossible to manage xbox one sound


    Hello,

    I just reconnected my xbox one, and it is impossible to manage the sound, the part is all greyed out:


    Impossible to manage xbox one sound [​IMG]


    Impossible to manage anything on this screen ...

    I'm on a projector port (hdmi). In the same configuration everything was working, but not anymore...

    Can anyone help me? *

    Thanks a lot.

    :)
     
    yannavvg, Nov 6, 2021
    #1
  2. Francia J. Win User

    Impossible to manage xbox one sound

    Thank you for the update and I also apologize for the trouble. In this case, it would be best to get the console repaired since we have performed all the necessary steps and make sure that all settings are correct.

    You can check the warranty as well as create a repair order via https://account.microsoft.com/devices.
  3. Francia J. Win User

    Impossible to manage xbox one sound

    Are there any changes that you have made before the issue started?
  4. yannavvg Win User

    Impossible to manage xbox one sound

    I didn't change any settings. I juste made a total reset of my console and the problem still here.

    Lol I really don't know what to do more now
  5. yannavvg Win User

    Impossible to manage xbox one sound

    Nope the equipment still the same I juste moved everything to another place
  6. Francia J. Win User

    Impossible to manage xbox one sound

    Both on TV and headset there is no sound, correct? Is there a way for you to use a different TV?
Thema:

Impossible to manage xbox one sound

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