Impossible to link my profil to a new e-mail due to unspent cash.

Sorry to hear you're having issues. You do need to have a 0 balance on your account before you can change the email. What you should do is purchase something from the console. Be sure to choose the option to use the balance and pay the difference with
a credit card or Paypal. That will bring your balance down to 0.

Web translation:

I want to change the xbox 360 mail address.

Hello;

I own an xbox 360. I had previously opened a profile with a mail address, but I forget the password of this e-mail address and access to this e-mail address is impossible to change with my new e-mail address, but I want to change
the password of the old and unreachable e-mail address. I request urgent help

Response:

Hi there,

when you lost access to an account the best thing to try are the steps mentioned on this link:

https://support.xbox.com/my-account/microsoft-account/lost-password-solution

It will have all the steps available to try and recover your account.

You might have to contact Xbox Support, but if that is the case it will be mentioned at the time on the troubleshooting page.

Let us know the results

help I lost my profile in asphalt 8 play with 2014, I'm game reached a lot of my profile or *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** .... from the beginning to start is simply impossible((((((((

You can only use one e-mail address per gamer tag. To resolve your issue you should get a new e-mail address and then change your current e-mail to the new e-mail. The steps on how to do that are listed below in the link.



Managing my Windows LIVE ID (WLID)

Thanks for the reply.

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I don't want to retrieve the e-mail account!! The blocked email account was only used for the sole purpose in posting and replies to things on the forum. I want to change the e-mail account linked to my gamertag?

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I have tried to change the e-mail account linked via the Account Management app on the 360 dashboard. This does not work due to the issue at hand.

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Here's a separate question;

What does xbox.com do when a Xbox Live gold gaming account that has been hacked by a 3rd party due to a reason in having a security issue with the e-mail account linked to that Xbox live gamertag???

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Only ask, cos every time I turn on my 360 and then playing online I am the one hacking into a Xbox live gold gaming account which has my payment billing information and other sensitive information on display due to the security issue with the linked e-mail
address and if Xbox did nothing there is a serious flaw and they breach varies data protection laws.

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