IMPOSSIBLE TO GET SUPPORT - XBOX SERIES X WON'T LOAD

Discus and support IMPOSSIBLE TO GET SUPPORT - XBOX SERIES X WON'T LOAD in XBoX on Consoles to solve the problem; I seem to be stuck in some awful, loop Issue 1: My brand new Xbox Series X does not work. It turns on, but no HDMI Output is detected I have tried: 3... Discussion in 'XBoX on Consoles' started by Senn_#, Jan 20, 2022.

  1. Senn_#
    Senn_# Guest

    IMPOSSIBLE TO GET SUPPORT - XBOX SERIES X WON'T LOAD


    I seem to be stuck in some awful, loop

    Issue 1: My brand new Xbox Series X does not work. It turns on, but no HDMI Output is detected
    I have tried: 3 different HDMI cables, 3 different TVs. I have tried Power Cycle, booting in Low-Res mode and Hard Reset. Nothing works

    Issue 2: So I am trying to submit a Service Request as I think the console may be faulty, but, when I get to "Add new address" in the process, I click 'Add New Address' and it instantly takes me to webpage saying "Something went wrong"
    I have tried submitting this ticket in Chrome, incognito and in Edge, from 2 different Laptops and a mobile phone. Always the same result

    Issue 3: So I try to contact Microsoft/Xbox support. But, when I request a Callback it says "Something went wrong our end", and when I call Microsoft an automated voice tell me to go online and hangs up on me...

    Seems like I just have to put up with a broken Series X with no way to contact Microsoft/Xbox for support?!

    Madness. Terrible 1st-time-Xbox-User experience

    :)
     
    Senn_#, Jan 20, 2022
    #1
  2. Georges C. Win User

    IMPOSSIBLE TO GET SUPPORT - XBOX SERIES X WON'T LOAD

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Senn, I regret what is happening as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account to pursue the warranty of your console.

    Try contacting Microsoft support via chat via the link below.

    https://support.xbox.com/en-us/contact-us
  3. JehuThunder Win User

    Microsoft rewards app not opening.

    Same problem with the Microsoft Rewards app. There is no picture. Just a grey square that won't load. Xbox series X
  4. SamuelDowney1 Win User

    Data Pack 1 Not Available.

    I tried all the steps and now my xbox series x won't load any of my games...
  5. Obsessive Power Win User

    HDMI Xbox Series S/X

    Hi,

    There is more than enough bandwidth for 1440P @120Hz with HDR on an HDMI 2.0 Monitor. On the current consoles Microsoft decided to lock HDR to 4K displays, but with the Series S that won't be an issue anymore.

    HDMI standards are backwards compatible, so you won't need an HDMI 2.1 compliant Monitor to use Series X or S on an older monitor or TV that only has HDMI 2.0.

    Xbox One X and S can be very fussy when it comes to full monitor support. But if you bought a monitor that fully supports the Xbox One X then it should support the same features on a Series X/S.

    My advice would be to check reviews of monitors actually running on the current consoles with 120Hz support. There are loads of videos on YouTube. Just looking at the specs on a website may not be enough.
  6. MoonSapphire Win User

    Xbox one be obsolete after series x

    The xbox one will still be supported it just won't have all the same things as the series X
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IMPOSSIBLE TO GET SUPPORT - XBOX SERIES X WON'T LOAD

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