Impossible to free successes on Gears 4

Hello, thank you for your answer, the site which you gave me helped me to solve my problem.

Thank you for your help !

Hi Lougua_,

Thanks for reaching out! I'm sorry to hear about the current issue with not being able to free successes for Gear of Wars 4.

By successes, Are you having issues Unlocking Achievements? If so, Please try the following resources:

• Achievement Unlocking Issues

If the problem persists, please visit the
Gears of War 4 Forums for more assistance.

Hope this helps.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand that you are having trouble unlocking an in game feature for Gears of War 4. You can try going into your "My Games & Apps" section once there press the "Menu" button (three
little lines) on the picture of Gears of War 4, go to "Manage game & add-ons" go down and delete the contents of the saved data. Only do this if you've been connected to the internet the whole time. After you've cleared the saved data shut the console down
and unplug it for a minute or two. Then start it up and try to launch the game where it should resync the data from the cloud. Keep in mind that if it is an in game issue the
Gears of War forums community
would be best equipped to answer if this is a known issue or not. Hope this helps.

So it sounds like your local data didn't sync to the cloud, how did you reset your console?, performed a power cycle or restored it to defaults?

EDIT: please note that the steps posted above are for a Power Cycle, not a factory default reset:

https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

Hello,

I have tried the solutions you have proposed to me, but neither of them seems to be working. On the other hand, by redoing the solo campaign of the game the day before yesterday, I unlocked another success that I had not unlocked
before by performing a specific action. As a result, I confirm that it is the successes regarding the objects to be recovered that are blocked.

So I'm redoing the whole game, to see if they don't unlock after the manoeuvres I performed. I'll keep you informed.

Thank you in advance!

So it sounds like your local data didn't sync to the cloud, how did you reset your console?, performed a power cycle or restored it to defaults?

EDIT: please note that the steps posted above are for a Power Cycle, not a factory default reset:

https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults