Impossible to DOWNLOAD APPS

Discus and support Impossible to DOWNLOAD APPS in XBoX Games and Apps to solve the problem; It is impossible to download any app, it has been like that for weeks, just today a new update for the console show up and it still is not possible to... Discussion in 'XBoX Games and Apps' started by AidenKelpert, Mar 5, 2019.

  1. AidenKelpert
    AidenKelpert Guest

    Impossible to DOWNLOAD APPS


    It is impossible to download any app, it has been like that for weeks, just today a new update for the console show up and it still is not possible to download any app, and to confirm that this problem is thanks to the xbox services, an app called "Microsoft
    rewards" started to download by itself and it stopped by itself immediatly after just like any app I have been trying to download. Also to confirm that it was not my profile or my xbox, I tried out with friends from other cities and they have the same problem.
    I paid monthly suscriptions for some of those apps and it is not fair that I can not used it. I have reached for support a lot of times and you just ignored the problem. The other day you said you fix it when it was not like that, you clearly lied. I am really
    mad because it has been WEEKS, almost the MONTH.

    Please fix it as soon as possible, it is the least you can do.

    :)
     
    AidenKelpert, Mar 5, 2019
    #1
  2. XBF Lance J Win User

    Impossible to DOWNLOAD APPS

    Hey Aiden,

    Thank you for responding. I see you have been unable to download any apps for about a month now even after performing a factory reset on your console. I'd like for you to clarify a few things so we can eliminate as many factors as possible. Have you tried
    using a different network? Are you using an external hard drive with your Xbox? Is your console enrolled in the Xbox Insider's Program? We hope to hear back from you soon! :D
  3. julipsm Win User

    Impossible to DOWNLOAD APPS

    I have the same problem, first was with some games, now with apps. I've already do the soft and full factory reset, but I still can't download any app.
    I also have the same problem, I'm from Brazil
  4. Yabin32 Win User

    Impossible to DOWNLOAD APPS

    I have the same problem, first was with some games, now with apps. I've already do the soft and full factory reset, but I still can't download any app.
  5. XBF Brad A Win User

    Impossible to DOWNLOAD APPS

    Hello Aiden,

    Sorry for the issue with downloading apps. We recommend to do a
    soft factory reset    . Sounds like you have some corrupt files. When you do the reset, make sure you know the email/password for the account before doing so. The reset removes the profile. Don't worry about any save data that is all on the cloud.

    Thanks,

    Brad
  6. AidenKelpert Win User

    Impossible to DOWNLOAD APPS

    Hi,

    I did that reset, and the other recommendations that were posted. It did not work, for some reason that issue is everywhere because everyone else I have contacted can not download apps.

    Thanks,

    Aiden.
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Impossible to DOWNLOAD APPS

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