Impossible to connect Wifi AND External hard drive at the same time $?!?!$

Creazy-[xboxvenue] · Nov 2, 2016

Hi,

I have buy an external hard drive and put it on my Xbox One S but when it's connect to, i can't connect my WiFi..

I have try with two different hot spots (my router and my 4g smartphone) but impossible to connect, and when i disconnect the hard drive, problem solve....

Can you help me plz??

:)

JayForeman · Nov 2, 2016

Network no longer works

Here is a relevant note from the known issues summary, I hope you find it useful

Wireless Networking:

You may encounter a “wireless network hardware on this console is not working” error when connecting to Xbox Live with a wireless connection.

Your Xbox One console may be unable to detect a wireless connection while an external hard drive is plugged in. Workaround: Unplug the external hard drive, hard reset the console, connect to WiFi, then connect the external hard driv

NoelXIII · Nov 2, 2016

Xbox One will not connect to Wifi

Hi everybody, same issue here.

Sometimes I can connect to network, but, when synchronizing my profile in a game the network disconnect again.

The problem is about the new update and unplugged the Kinect and external hard drive works, but isn't a fine solution.

Ciao ;-), and thanks for the "temporal" solution.

Creazy-[xboxvenue] · Nov 2, 2016

Ok so i have find the solution, if some of u have the same problem with a wifis disruptive device, just use aluminium paper :

Creazy-[xboxvenue]

Ok so i have find the solution, if some of u have the same problem with a wifis disruptive device, just use aluminium paper

:

OA wantedkiller

What kind of external hard drive is it?

NightMist993931

Hey!

I literally just bought the Xbox one s and was having the same troubles. After some digging on google I came across a reddit forum and they suggested to unplug the external hard drive and it it worked! So if you have an external hard drive plugged in that
may be the problem, apparently it’s a bug.

JayForeman

Here is a relevant note from the known issues summary, I hope you find it useful

Wireless Networking:

You may encounter a “wireless network hardware on this console is not working” error when connecting to Xbox Live with a wireless connection.

Your Xbox One console may be unable to detect a wireless connection while an external hard drive is plugged in. Workaround: Unplug the external hard drive, hard reset the console, connect to WiFi, then connect the external hard driv

i R Mr PuPPy v2

First be sure that the hard drive you are using is a USB 3.0 and xbox compatible hard drive, most times like this when using an incompatible hard drive the hard drive may work but can interfere with the other functions of the xbox

Impossible to connect Wifi AND External hard drive at the same time $?!?!$