Impossible to change Microsoft account linked to my Gamertag.

Hi, I'm trying to change my Microsoft account for a few days and I always get an error message:

"Sorry, there's a problem with the Xbox service. Try again later, for help with this problem, go to
www.xbox.com/errorhelp. Status code: 8016FE6D"

I waited the 30 days required for new accounts or recovered ones too. I searched the code in the search codes in the support section, no luck. I searched forums, nobody got this code except one person but he didn't got any answer aswell. I contacted the
support via chat but they couldn't find anything to help me.

Does anybody encounter this issue ?

Thanks.

:)

 

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

 

My microsoft account is linked to the wrong gamertag?

My Microsoft account is linked to the wrong gamertag? How can I change the gamertag on my ms account

 

A friend of min encountered this problem and just tried everyday until one day it just worked! Sorry but that's all the help I can give you.

 

@SN1P3R SK33T:

Thank for your answer, I keep trying every day. We'll see if it works.

 

Ok if you still need help with this problem contact me at v Visionnz v

 

@v Visionnz v:

I still need help, but how could you help me ?

 

Visionnz, if you have information that will help, you should post it publicly where it can be of help.

Asking people to contact you in private about it immediately makes it sound a little
dodgy, even if that's unintended.

 

@Maxen13:

That what I thought too.

 

Hi,

I wasn't able to edit my last post so I have to double post here. Just to notice that even if I did speak with the support via email or chat, they didn't find where this issue came from but one day it finally worked. I think this is something linked to the
changes about Microsoft points/money because when this changes became permanent for everyone, I was able to change my Microsoft account successfully.

 

OK, so the issue is resolved now? That's good to hear.

 

I'm having the same problem, I want to transfer this gamertag to another email. The only problem is while trying to transfer I accidentally created a gamertag on the email I wanted the gamertag to be transferred to. So I followed the directions on the transfer
gamertag website. The email I now want to transfer my gamertag to is gamertag free, but when I try to transfer now I get Status code: 8016FE6D.

 

For future reference please create your own thread so you can get easier assistance. but it looks like that code says if youre trying to transfer the gamertag to another email, if you have some currency on your account you need to get rid of it first or
accept that you are find that it will disappear.

 

My bad I'm sorry. I have no currency on either account.

 

This may mean that the original Microsoft account or your Xbox Live account is in one of the following states:

•The Xbox Live account has a past-due balance.

•The current Microsoft account associated with the Xbox Live account is deleted or expired.

•The Xbox Live account has been flagged for unauthorized access.

•The Xbox Live account has a local currency balance.

•The Microsoft account you are trying to move your gamertag from is under 30 days old. (This helps prevent your gamertag from being stolen by an attacker.)

Or, it may mean that the “target” Microsoft account is ineligible because:

•That Microsoft account is associated with another Xbox Live account.

•That Microsoft account is associated with a billing account.