Impossible d'effectuer un achat[Can not make a purchase]

Discus and support Impossible d'effectuer un achat[Can not make a purchase] in XBoX Sales and Promo to solve the problem; Bonjour, J'essai d'effectuer un achat (Gamepass 3 mois) sans succès depuis plusieurs plusieurs semaines. J'ai utilisé mon compte paypal, ma carte de... Discussion in 'XBoX Sales and Promo' started by Sygfried22, May 23, 2019.

  1. Sygfried22
    Sygfried22 Guest

    Impossible d'effectuer un achat[Can not make a purchase]


    Bonjour,

    J'essai d'effectuer un achat (Gamepass 3 mois) sans succès depuis plusieurs plusieurs semaines. J'ai utilisé mon compte paypal, ma carte de crédit et une carte cadeau acheté sur un autre site mais rien ne fonctionne..

    Je ne peucx plus faire aucun achat sur le store...

    Merci de m'aider résoudre ce problème

    [Translation - Hello, I tried to make a purchase (Gamepass 3 months) without success for several weeks. I used my paypal account, my credit card and a gift card bought on another site but nothing works.. I can not make any more purchases on the store...


    Thank you for helping me solve this problem]

    :)
     
    Sygfried22, May 23, 2019
    #1
  2. Sygfried22 Win User

    Impossible d'effectuer un achat[Can not make a purchase]

    I got this message when i try to make a payment

    Contacter le support technique Microsoft
    Nous ne pouvons pas traiter votre paiement.
    Contacter le support technique MicrosoftNous ne pouvons pas traiter votre paiement.

    qHsFIB2CF0+01Vso.0.0.11.11
    2019/05/21 - 18:18:17 UTC
  3. {Parity} Win User

    Impossible d'effectuer un achat[Can not make a purchase]

    You will need to reach out to
    Xbox Support     for assistance with purchasing issues.
  4. MageBatRada Win User

    Impossible d'effectuer un achat[Can not make a purchase]

    You will need to reach out to Xbox Support for assistance in purchasing these items.
  5. XBF Ezra G Win User

    Impossible d'effectuer un achat[Can not make a purchase]

    Hi Sygfried22,

    Thanks for your post. I understand you're experiencing issues with purchasing Xbox Game Pass on the Microsoft Store. Are you receiving any error messages or codes when attempting to complete the purchase? You may want to try purchasing the Game Pass on our
    online store here:
    Xbox Game Pass - Microsoft Store    .

    Please keep us updated.
  6. Helvete XOne Win User

    Cannot purchase anything without, "a problem contacting Xbox Live."

    Moi j'ai une erreur urgente a corriger je viens d'avoir un code pour les MSP avec une date d'expiration fin juillet 2013 mais impossible de faire le moindre achat que ce soit depuis ma Xbox 360 ou depuis Xbox.com cause la Bêta et la mise a jour de hier qui
    me fais une erreur 8C15000C (hier je pouvais faire des achats)

    [TRANSLATION:

    Me I have an urgent
    error correct I just have
    a code for the MSP
    with a late July 2013
    expiration date but could not
    make the slightest purchase
    since my Xbox 360 or
    from Xbox.com cause the Beta
    and update yesterday that
    make me a 8C15000C error
    (yesterday I could make
    purchases)]
Thema:

Impossible d'effectuer un achat[Can not make a purchase]

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