impossible connection to store

Same problem, Impossible to connect with facebook with games on the store, cookie window is broken, is a fix on the way ?

Hey there Lattughina7!

Have you attempted any steps to resolve this? If you haven't give a power cycle a try, I suggest giving that a go first by holding down the power button for 8-10 seconds until your Xbox One shuts off. If you're still having trouble after that please try
resetting your network by unplugging network hardware for 30 seconds.

Let us know how it goes.

Hey there Daring!

Sorry to hear that you're dealing with this issue trying to get connected to Fifa.

I would say that if you haven't yet, you may want to go ahead and try some troubleshooting for both network problems which could be found in our

Xbox One Connection and Network Solution as well as for gameplay issues as outlined in our

Xbox One Game Freeze Solution.

When you get a chance, give those steps a shot and let us know how that helped.

Thanks!

You may want to try clearing the MAC address too. To do that just go to your network settings, click advanced network settings, alternate MAC address, select clear, then reset. Your console will restart at that point.

essayez de redémarrer votre console. Veuillez maintenir le bouton d'alimentation situé l'avant de la console pendant environ 15 secondes jusqu' ce que le voyant d'alimentation s'éteigne. Attendez environ 60 secondes, puis rallumez-le. Assurez-vous de
voir l’écran de chargement de l’animation verte «XBOX ONE» lors de la remise sous tension.

[Translation - try restarting your console. Please hold the power button on the front of the console for about 15 seconds until the power indicator turns off. Wait about 60 seconds, then turn it on again. Make sure you have the "XBOX ONE" green animation
loading screen when you turn on the power again.]