IMPORTANT: Xbox One / Microsoft Store not working.

Dear fellow gamers,

The past 5 days now Xbox seems to have a ('mayor') problem with the Microsoft Store. What started as a little outage for a few players that weren't able to purchase downloadable content, is turning out into something desperate for a fix. I am reading this
all over the web but not in a combined effort to let them know what is up.

As soon as u need to update a game (even when the content is free). U will not be able to download it from the Microsoft Store. Therefore your game wil not start and u are not able to play the
game u so love to play (which at first is 'okay' but after 5 days it's getting quite annoying..).

Error-code log: 0x80270300

The error-codes mentioned are related for them turning of the switch at their end (I think). Unfortunately because they are looking into this problem for a few players they maybe are unaware that they are affecting thousand and perhaps millions of players.

@xboxsupport please look into the possibilties to not affect other players while u are fixing a problem for a select group, why not troubleshoot the problem in those single cases and isolate instead of turning off Microsoft Store for simple standard and
free updates.

Yours sincerely,

Nick Meijnen

Gamertag:

:)

 

I can’t sign into Xbox live even though I have a subscription? Under Network settings it is saying there is an issue wit( purchase and content usage. Not sure how to fix the issue

Dear fellow gamers,

I think we might be experiencing similliar problems. Please see my thread:

IMPORTANT: Xbox One / Microsoft Store not working. (Version 2.0)

 

Reccomending Playstation-4 to people because of X-Box problems.

Hi Iraia, I think we might have similiar problems, can u please check out my thread, thank you.

IMPORTANT: Xbox One / Microsoft Store not working. (Version 2.0)

 

Microsoft are aware of the issue regarding the Microsoft Store. They have a service alert about it here

https://support.xbox.com/xbox-live-status

As for the games not updating, there is not a lot we can do but wait until Microsoft fix it.

 

Thanks Stuart for your reply, and yes me and many others are aware of that service alert for 5 days now. And no not really I think, atleast I dont think they are aware of what they are affecting. If this is a known issue since 22/06. The last few days even
free content as a simple needed game update are not downloadable. Which before those 5 days there was no problem. And if there was a known problem since 22/06 for purchasing content for a select few, why is this affecting the whole Xbox-community now?

If i am talking about do they know what they are affecting? Game developers might sew because they are missing revenue because of these outages and players are getting triggerhappy about maybe switching consoles. Also think about new releases that are set
and are falling in a window of outages, this will never end good. They desperately need to isolate these known issues and leave the Microsoft Store running. U can not turn of the heart where the data comes from, do u guys understand that?

Cheers,

 

Also I would like to add:

- U are hurting your gamers in this way because they are unable to play

- We have payed membership fee's which become of no value

If players pay about 35 cents per day for their Gold membership they should sew u for it in a combined effort which would mean millions of dollars.

- There is no transparancy:

An estimated fixing time will be nice, so we wont wait and complain about every minute we are left in the dark

- Some people play on a high level of gaming and are unable to perform/ train

- Im stating this again: because u control a make or break situation for the release of a game.

When developers see u have an unstable service they might fee u for everytime it does happen in the future.

..

I think many others might also have an opinion about this Microsoft Store problem I would really like to know if I am not alone in this crucade against Microsoft/ Xbox and I demand transparancy. Which is due and owed.

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