Important information about your Xbox Live Rewards membership

Discus and support Important information about your Xbox Live Rewards membership in XBoX Rewards & Social to solve the problem; hi. I got this message. Please advise. Many thanks Your Lifetime Earnings: 250 Rewards Credits There seems to be an issue with your account:... Discussion in 'XBoX Rewards & Social' started by James_820, Jun 23, 2018.

  1. James_820
    James_820 Guest

    Important information about your Xbox Live Rewards membership


    hi. I got this message. Please advise. Many thanks

    [table][tr][td][table][tr][td]Your Lifetime Earnings: 250 Rewards Credits[/td][/tr][/table]

    [/td]
    [/tr]
    [tr]
    [td]
    [table][tr][td]There seems to be an issue with your account: please reach out to our support forum team.[/td][/tr][/table]

    [/td]
    [/tr]
    [tr]
    [td]
    [table][tr][td]Your Rewards Statement: May 2018[/td][/tr][/table]

    [/td]
    [/tr]

    [/table]

    :)
     
    James_820, Jun 23, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Important information about your Xbox Live Rewards membership

    Hello JA5PAGE,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
     
    XBLRewards8, Jun 23, 2018
    #2
  3. NeilJasper
    NeilJasper Guest
    Important information about your Xbox Live Rewards membership

    There seems to be an issue with your account:

    please reach out to our support
    forum team    .

    posting as per the email
     
    NeilJasper, Jun 23, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Important information about your Xbox Live Rewards membership

    Hello NiftyDaddy,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
     
    XBLRewards8, Jun 26, 2018
    #4
  5. XBLRewards8 Win User

    Important information about your Xbox Live Rewards membership

    Hello JA5PAGE,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
  6. XBLRewards8 Win User

    Important information about your Xbox Live Rewards membership

    Hello NiftyDaddy,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. XBLRewards8 Win User

    RE: Important Information about your XBOX live Rewards membership

    Hello minhamsterfish,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
  8. BlazingKnight49 Win User

    Turning off Auto-Renewal

    The recommended option for cancelling your Xbox LIVE Gold Membership is to turn off automatic renewal. With automatic renewal “off,” your membership will expire at the end of its term. To do this:

    Go to My Account.

    Click Sign In (upper-right corner) and type your Windows Live ID information (if you’re not already signed in).

    Next to Automatic Renewal, click Change.

    Change your automatic renewal setting to OFF.

    Important: Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expires at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.

    Note: If you would like to immediately cancel\disable your Xbox LIVE Gold Membership, please contact Xbox Support using the Assistance information at the bottom of this page. Immediately disabling your account will forfeit the remaining time on your membership.
  9. Eric Wilborn Win User

    delay in being able to remove payment option

    Sorry to hear about your troubles! From the Xbox Support pages:

    Can’t remove a payment option?

    Important You can’t remove a credit card that is associated with an active Xbox LIVE membership. If you try to remove the credit card associated with an active Xbox LIVE membership, you will be prompted to add a new payment option for your membership.

    If you don’t want to add another payment method, contact Xbox Support for help removing your payment method. Please have your gamertag and payment information available.

    Have you attempted to call in?
Thema:

Important information about your Xbox Live Rewards membership

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