im upset that I purchase games before these reward events therefore not earning points for ...

Hello III L00PY III,

Each offer has specific eligibility dates for purchases. While we have made special exceptions for this, generally you can only be Rewarded for an offer for purchases made during the offer period. We're sorry to hear about your frustrations with the program.
We'll take your sentiment and feedback and provide it to the appropriate team.

It is the same as going to the store and buying something, then it going on-sale at a later date. Your best bet is to either participate in the pre-order events (digital or physical disc if in the US) or space out purchases to see if they go up for reward.
Otherwise, there is nothing the staff can do as they do not control the promotions and cannot retroactively reward purchases.

Hello Stubedoo54, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

That's correct, you do not receive reward points for purchasing game add-ons. You will only receive reward points for purchasing full games.

In the case of Avatar Frontiers of Pandora, the game was released on March 25, 2023. If you purchased the game before March 25, you may have received reward points. However, if you purchased the game after March 25, you will not receive reward points.

In the case of Destiny 2 Lightfall, the game will be released on August 24, 2023. If you purchase the game before August 24, you may receive reward points. However, if you purchase the game after August 24, you will not receive reward points.

If you want to make sure you receive reward points for purchasing a game, you can check the Xbox rewards page before making your purchase. The rewards page will display all games that award reward points.

Here are some tips to get reward points for purchasing games:

Buy new and popular games. New, popular games typically award more reward points than older or less popular games.

Buy games on the Xbox Store. Games purchased from the Xbox Store earn more reward points than games purchased from other stores.

Buy games with an Xbox Game Pass subscription. Games purchased with an Xbox Game Pass subscription also earn reward points.

I hope this information is helpful to you.

Merry christmas.

Sincerely,
Oskayra.

Gamerscore is not used for reward points. Reward points are earned through completing promotions on the reward website. With the exception of survey's, nearly all promotions involve purchasing qualifying games/tv shows/movie shows to earn rewards.

Hey Shaun,

if you might not have to much money, there is an alternative way to purchase subs or games.

I would like to recommend you the Microsoft Rewards program. It's maybe 5 minutes a day to earn Rewards points. And you can redeem those points for credits or subs.

I for example have purchased 18 months of Game Pass Ultimate this year with Rewards points and now I'm back at 60 000 points (could be more but I purchased 2 Indie games with some points).

And don't forget to download the Rewards app for console to earn even more points !