I'm unable to sign in with any account since the new update. Please help!

xBSMx ADZ 87 · Oct 30, 2015

I'm a member of the preview program and as you probably know the very buggy dashboard update has been made compulsory for preview members.

My problem is that I can't even sign in on this new dashboard. Therefore I can't play any of my game saves or even go on the preview dashboard to opt out. I have hard restarted multiple times with no success...

Has anyone else experienced this problem and fixed it? I would really appreciate the help as I would like to get it fixed by the time Fallout 4 comes out (obviously).

Thank you!

(Ps I've posted this on other forums but I get directed to the preview forum which I don't have access to)

:)

D34DParadise · Oct 30, 2015

8015D002 Error Code PLEASE HELP!!!

I've been getting this error code 8015D002 since yesterday whenever I try to sign in and I am still unable to sign in. I've tried everything from changing my password to making small modifications to my microsoft account options but I've had no luck.

I am certain that the details I am entering in are correct even with the new password but I am still not able to sign in.

Please Help :'(

Sameer Bhagwat · Oct 30, 2015

Can't Sign In to my Account (Error 0x87DD000F) But other accounts signing in fine

Hello,

I'm unable to sign in to my account it gives me the error code 0x87DD000F.

But at the same time I'm able to sign in with other accounts on my xbox, so I'm pretty sure its nothing related to my internet connection or xbox live status cause both are working perfectly fine.

Please help!

Mister Beep · Oct 30, 2015

Hey xBSMx ADZ 87,

You now have the roles! Going forward, please post all preview related issues over in our Preview Program forums. Also, be sure to report any issues you
find using the Feedback app on your Xbox One console.

Mister Beep

Hey xBSMx ADZ 87,

You now have the roles! Going forward, please post all preview related issues over in our Preview Program forums. Also, be sure to report any issues you
find using the Feedback app on your Xbox One console.

The_Last_DJ

Hello Miguel O! I'm Kris and I'd be happy to help you with your question.

Unfortunately, you are unable to transfer content from one account to another. Please see the link about updating the email.

https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Jake1292

I've only ever had the one account I used an old email to start my account originally, but I have since updated it and used my updated info to sign in on two previous consoles. But since signing in on my new console, I can't find any mention or history of my gamertag on my Xbox account anywhere

drunkenbudda82

I'm having the same problem , I'm unable to access the forum group not found message . I have a problem with updating every night for the past week , can any please help ?

Mister Mascot

Hey there Jeff,

Sorry to hear about the issues with the console and error codes. What error codes or messages are you seeing on the console and what troubleshooting steps have you tried in order to fix them?

Let us know!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

I'm unable to sign in with any account since the new update. Please help!