I'm unable to log into my Microsoft account on minecraft Nintendo switch. How do I fix this?

I'm able to log in from other devices and a browser. I just can't get it on switch without the error message.

Are you able to log into you Microsoft account from other devices or via browser? Just to know if is a login problem (wrong e-mail or password) or a specific nintendo problem.

If you are using a different email for nintendo as you are for microsoft then this is the solution and also why errors will occur for online content

When I first purchased the game I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.

If your nintendo account email is different from your microsoft account email than this is the solution to receiving your deluxe pack:

(the deluxe is a bundle not a dlc so no code and will automatically be in your account if your emails are the same)

When I first purchased the game digitally I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.

Same issue here. If I log into Minecraft on my Nintendo switch under my Nintendo account, I can see the DLC. But it will not sync over to my Microsoft account to be able to play on different devices.

Has anyone had luck syncing purchases made with a Nintendo account to a Microsoft account in Minecraft marketplace?