I'm unable to link my Xbox with iOS or Android devices

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Thank you for understanding.

Hi,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

I can see that you are having concerns linking your Xbox with the mobile app. Let me see how I can assist you with this concern.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Before proceeding I would also recommend restarting both Android and IOS device and your console.

Restart your Xbox

From the controller, press and hold the Xbox button  on your controller, then choose Turn off console or Restart console > Restart.

From the console, press the power button on the front of the console to turn it on or off.

From the guide, press the Xbox button  to open the guide, select Profile & system > Power, and then choose Turn off console or Restart console > Restart.

From the Settings menu, press the Xbox button  to open the guide, select Profile & system > Settings > General > Power mode & startup, and then under Options, select Full shutdown or Restart now.

Complete console setup using the Xbox mobile app

Complete console setup using the Xbox mobile app | Xbox Support

If issue persists, create a new Profile then try to link again

Create an Xbox profile | Xbox Support

If this will complete most probably the first profile is corrupted.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Jamie, this link should help you link accounts across devices.

https://www.imore.com/how-play-fortnite-cross-platform-ios-android-ps4-mac-pc-and-xbox

I have no other iOS device and it works fine on my brothers android device

Is this an android or iOS device?