Im unable to buy fortnite crew on PS5 after I cancelled it on Xbox

Hi there! This is Virginia O.

I understand that you are experiencing issues renewing your Fortnite Crew subscription.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

May I have the exact error you are getting when you tried to renew your subscription?

And if you want to buy the subscription on your PS5 please be guided with these steps:

3 Ways to purchase Fortnite Crew subscription.

Use the Epic Games Website:

Go to the Epic Games website: https://www.epicgames.com/fortnite/en-US/crew.

Sign in with your Epic Games account.

Navigate to the Fortnite Crew section and follow the prompts to renew your subscription.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Use the PlayStation Store:

Open the PlayStation Store on your PS5.

Search for "Fortnite Crew" and select it.

Follow the prompts to subscribe to the Fortnite Crew.

Use the Fortnite Game on PS5:

Launch Fortnite on your PS5.

Go to the Item Shop and scroll down to find the Fortnite Crew option.

Select it and follow the prompts to subscribe.

Thank you for your cooperation.

Hi LukeStoffel! My name is Ricardo an independent advisor ready to help you with this situation!

If you are trying to renew the subscription

They are investigating an issue where some Fortnite Crew members are not receiving their V-Bucks and appear inactive despite renewing their Subscription in January. Because this is an ongoing issue, you will be temporarily unable to resubscribe to the Fortnite Crew if your subscription expired or canceled for any reason. Check out the Fortnite Status page for updates.

https://www.epicgames.com/help/en-US/fortnite-c...

I just want to cancel my crew membership for fortnite

Can you cancel my Fortnite crew

In settings there is no option to cancel the subscription for the Fortnite crew