I'm trying to update my Xbox live 360 and won't update and my profiles disepeared from it.

Update on XBOX 360. I have both Xbox One and an Xbox 360 as I like to play some of the older games. Recently I decided to play a game on the 360 and it called for an update - and the update turned my Xbox 360 into a BRICK. The update bombed out, tried
it again... then it said I had no hard drive or that I would have to format the hard drive. It won't sign me in to Xbox Live, and it won't let me download my profile for a refresh. I have tried everything suggested on Xbox.com - but nothing works. I have
a brick. Not happy as Xbox should take responsibility for screwing up the 360 with an update, and I'm not the only one it seems as there is a plethora of the same complaint. Thanks for nothing Xbox,.... yeh, you got it, I'm not happy.

Update, I tried using my Elite Xbox 360 and it won't download my profile either.

Hello ReapingMrDeath,

This is a known issue with the Xbox 360 Update System.

Try deleting your profile and profile ONLY. If you do not know how to delete your profile, follow this link:

support.xbox.com/.../delete-xbox-live-profile-from-xbox-360-console

Remember, Your PROFILE ONLY. Absolutely do NOT, I repeat..do NOT Delete Profile and Items.

After deleting your PROFILE ONLY re-download it and see if you are still getting the same error.

If that does not work, you can errors that happen when trying to update by following the link I am going to provide:

support.xbox.com/.../software-update-errors

The update for Xbox 360 is either downloaded from Xbox Live or updated via a disc or USB drive. A replacement hdd won't force an O.S update to my knowledge.

The main Operating System is stored on a non user accessible flash storage anyway.

If you don't update the console you won't lose the blades.

Ok, so my friend had to download an xbox live update, but the update kept restarting itself. after it finally finished, he wasn't able to get his profile to connect to xbox live.

We've tried the following to try and fix it: Delete and re download the profile (the profile is corrupted), Clearing the system cache, Updating security proofs, and Reset the xbox 360 to factory defaults. I should probably note that we downloaded his profile
onto my xbox 360, and it worked fine, it wasn't corrupted and it could connect to xbox live. So is this a problem with the profile or Xbox 360?