I’m trying to log into a old account please help

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with recovering your account.

If you do not know the email for this account, you may try retrieving that here:

https://account.live.com/username/recover

If you know the email and you wish to recover the account, you can try submitting a recovery form here:

https://account.live.com/acsr

Just a heads up that these are the only option we have on recovering the email or recovering the account. It would be very difficult if you do not remember their information due to security on all accounts.

I’m unable to. I’m stuck in sort of loop when I try to log in into my account

I think i have the same problem and when i try to sign in (in lunar client) with my email and password it shows me that i am logged in to the new createted account (i didn't create it) and i can't log in to my old account. Can you please help me?

Hello ! So basically I have the same problem and I’m trying to recover my old account and the number in my old account is wrong so basically I pressed the button (I don’t have any of these) and I tried to answer all the questions, but my device is blocked and I cannot login into my old account, but the problem that my email with this old account is working but say there is no option that I can recover my password from the mail that I’m using it on my old account so yeah basically I want to recover my old account but I cannot because the number there I s wrong and I really need to recover my account and again my email which is the old account. Like I’m trying to recover my old Microsoft account on my email, but there is no recover button or like a reset the password from the mail

Hi XBF, I have a similar issue with my XBox 360. It’s currently not allowing me to log in to Xbox Live and I do receive an error code. I’m sure that I’m putting the right password but it still does not allow me to log in. Please help! Thanks.