Im trying to install red dead redemption 2 from a disk but install keeps stopping and won’t...

Hello Daniel,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.

Sincerely,



Microsoft Community Moderator

Hello Daniel,

Thank you for posting in Microsoft Community.

We understand you are having issues with installing Red Dead Redemption 2 from a disk on your Xbox Series X. Let's work on this together and sort this out in timely manner for you to get back to gaming.
It seems that there is a problem with the disk or the console that prevents the installation from completing.

Here are some steps you can try to resolve the issue:

1. Make sure the disk is clean and free of scratches or dust. You can use a soft cloth to gently wipe the disk surface.



2. Clear the cache on your Xbox Series X. To do this, press and hold the power button on the console for 10 seconds until it turns off. Then unplug the power cable from the back of the console and wait for 10 seconds before plugging it back in and turning on the console.



3. Try installing the game on a different Xbox Series X or Xbox One console to see if the issue persists.



4. Check for any available updates for the game and your console. To do this, go to "My games & apps" on your Xbox Series X, select "Updates" and check for any available updates.



5. Check if there is enough storage space on your console for the game. You can delete some unused games or apps to free up some space if needed.

6. Download the game offline. Set the console offline by disconnecting the console from Wifi. Insert the game disc and try again install the game.

7. If none of the above steps work, you can try contacting the game's developer, Rockstar Games, for further assistance.

I hope this helps you enjoy your game as soon as possible. Let me know how it goes.



Sincerely,



Microsoft Community Moderator

I am trying to install red dead redemption and the install keeps stopping even tho I have both discs

trying to download RED DEAD REDEMPTION 2, won't install.

I already tried a soft reset and it is now my third disk, that doesn't work and they are new. Red Dead Redemption 2 was easily installed.