I’m trying to get on my Xbox but the email I need I’m locked out of

Hello this is Virginia O.

I understand that you want to unlock your account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock your account:

https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

To set your expectations properly, as an Independent Advisor and your fellow gamer I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

Hello this is Virginia O.

I understand that you want to unlock your account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock your account:

https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

To set your expectations properly, as an Independent Advisor and your fellow gamer I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

My account isn’t deleted its still there i’m just not able to access it. Im still able to play games on my account on my Xbox, but if I were ever to be locked out of the account I wouldn’t be able to get back in because the email doesn’t work anymore, so i’m wondering if theres a way to change the email without being able to access the account?

Having it be forever locked is not an option. I’m not getting what I paid for.

I’m sure Xbox can unlock it if they want to.

When trying to play destiny 2 I get error code “0x800704490” and a message saying “something went wrong.” With apex I get the “getting your game ready” for about 2 minutes followed by a “Please try again” message with the error code “0x80070057”

At this point I’m almost considering trying to refund what I’ve bought on this Xbox cause I’m literally locked out of content I paid for and it’s beyond frustrating.