im trying to get my old account back

HipFireEBAH · Feb 17, 2016

im trying to get my old account back no ban or nothing but the email dosent work anymore and i don't know the password but i have the email address and the phone linked to the account why cant they just send my password on the phone linked to that
account

:)

EvoWake · Feb 17, 2016

Trying to get my old Gamertag Back

Here's the thing, I know the e-mail address associated with the old account as well. Problem is, it was a yahoo acount which is also old and needs to be reactivated/reverified. Apparently when I was 15 i used bogus info while signing up, and so my attempts
to regain access to that account are also running into a wall

Misses Quinzel · Feb 17, 2016

Trying to get my old Gamertag Back

Hey there, CombatBeast84! In order to work on getting your old gamertag back, you will need to follow Hassassinade's advice above. This thread is nearly 3 years old. If you need further assistance, please post up a new thread detailing what you're running
into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.

onyxishere · Feb 18, 2016

Passwords are not stored by Microsoft and are known only by yourself. If you cannot remember the password for the account then try logging into xbox.com with it and select the Forgot Password option

onyxishere

Passwords are not stored by Microsoft and are known only by yourself. If you cannot remember the password for the account then try logging into xbox.com with it and select the Forgot Password option

Will

Sadly it's not on my old xbox 360

and I've hit my max amount of recovery forms for the day so I'll have to wait till tomorrow

Will

Gave them a call but still no progress

Sadly all they said was the form was the only way and that there's not much else they can do. Seems like the account is gone rip

JFate777

In instances like this it may be better to call the customer support and explain to someone real your problem. I find that a phone call can clear a lot up usually.

https://beta.support.xbox.com/contact-us

They have phone service customer support monday through Friday. Try giving them a call.

steeledwand7664

If this account is still on a Xbox console then once you fill out the account recovery form and they send you an email saying that you have not provided them with enough information you can contact xbox support by going to support.xbox.com/contact-us and
they can fill out another form with some further information about the account and they can send it up to an escalation team and they can look further into the account and see if that is enough correct information to get your account back for you.

im trying to get my old account back