Im trying to get Minecraft but its saying that there is an error in my address

Discus and support Im trying to get Minecraft but its saying that there is an error in my address in XBoX Games and Apps to solve the problem; I have tried everything like putting in my address fully cutting it short and all the jazz but I think its just my city thats bugging out or maybe my... Discussion in 'XBoX Games and Apps' started by mouse boy, Mar 2, 2025 at 8:13 AM.

  1. mouse boy
    mouse boy Guest

    Im trying to get Minecraft but its saying that there is an error in my address


    I have tried everything like putting in my address fully cutting it short and all the jazz but I think its just my city thats bugging out or maybe my zip code but anything I try wont work

    ***Moved from Microsoft Edge / Install and update / macOS***

    :)
     
  2. Capoo.W - MSFT Win User

    Im trying to get Minecraft but its saying that there is an error in my address

    Hi, mouse boy.

    Thank you for posting in the Microsoft Community.



    From your description, I understand that you are prompted with an address problem when trying to purchase Minecraft. I understand your confusion about this problem.



    Have you traveled to other regions recently or changed the original region of your account?



    As a member of the Microsoft Community, the only advice I can give you is to check the region settings of your account and the region settings of your Xbox.

    Update your Microsoft account if you’re moving to a new country or region | Xbox Support



    Other than that, I think you need to contact Xbox Support and report your problem to them and ask for their help, report your problem to them and ask them to investigate.

    Contact us | Xbox Support

    1. Be sure to use to check the available contact hours for support.

    2. Select the "Contact Us" button.

    3. Select the drop-down menu option that matches your problem.

    4. The next window will provide you with support articles based on your request. We recommend that you review the relevant articles before selecting the "View Contact Options" button.

    5. In the last window, you will see multiple options. We recommend that you select the "Live Chat" or "Request a Call" option to speak to someone. Be sure to provide as many details as possible.

    6. If you are unable to connect to support, use Virtual Agent and type this exact phrase "Talk to an agent."


    [​IMG]


    We look forward to hearing from you!



    Best Regards.

    Capoo - MSFT | Microsoft Community Support Specialist
  3. ddavid91 Win User

    Can't Add CC to my account

    Im a PC, GFWL user, so thats the only way where i can try to add CC i think, but when i trying to add my CC its start loading and nothing happens. I just getting an Error and a Try again later message without any Error code. My address is fine.
  4. Fozzie14 Win User

    Im trying to change my gamertag, but its saying that its not allowed.

    even if i add numbers on the end it still says that the gamer tag isnt allowed.
  5. ArminatorX Win User

    Im trying to change my gamertag, but its saying that its not allowed.

    It might be that since there is a Muppet character with that name, and "Fozzie Bear" is a trademark by Henson Associates, that Microsoft is forced to block Gamertags that relate to trademark names.

    If the system tells you that a name is not allowed, you have no choice but to choose a different one.
  6. BrokenFattHardy Win User

    Im trying to change my gamertag, but its saying that its not allowed.

    You can check to see if the name you want has already been selected by another Xbox Live User. Maybe try adding a few numbers to the end of it, like the year you were born or something.

    If you have already chosen your own Gamertag once, you'll need to pay Microsoft a fee to change it again.
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Im trying to get Minecraft but its saying that there is an error in my address

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