Im trying to buy Fortnite Starter Pack but it wont let me

Hello ShowbizRegent,

Terribly sorry for the dredged process you are needing to take because of this! Before I can help you, can I ask if you are using a Gift Card or a Debit Card?

I hope you can get this fixed soon!

Dearest Regards,

Xbox Ambassador -

Unfortunately the vbucks will not transfer over. Its easier to buy the starter pack from the store in fortnite

Hello Jmal David,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble redeeming the fortnite starter packs. Please try the following steps:



- Make sure you are signed in to the account that purchased the starter packs.

- Go to the Microsoft Store on your console and search for "fortnite starter pack".

- Select the starter pack that you want to redeem and click on "Install".

- Launch Fortnite and check if the starter pack items are in your locker.



If this does not work, please contact our live support team, as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.



We apologize for any inconvenience this may have caused you and we appreciate your patience and understanding. Thank you for choosing Xbox.

Hey buddy once you buy the starter pack you wont lose is that you wanted to know

thanks

shane

Hi Krunchyyy 👌,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community