I'm the only member in a "family account" as a child?

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Kindly check your date of birth here since you mentioned that you are over the age of eighteen: https://account.microsoft.com/profile

If it's correct, please try the steps below.

Select the Windows icon on your PC then go to Settings then System -> Apps -> Apps & features -> look for Xbox app and click it. ->The advanced options link will appear. Click it. -> On the next page, click on the Reset button to reset Xbox app to default settings.

After that, kindly sign out and sign back in on the Microsoft store and Xbox app.

I hope this helps. Feel free to ask back any questions and keep me posted.

Have you ever had multiple accounts on your console? Weird that it would have only 1 member, and that member is a ID'ed as a child.

In order to change your privacy/family settings, you would need to be signed in as the Organizer/Parent to make those changes (either directly on Xbox.com, via Xbox settings, or the app).

There are 2 ways for an account to be seen in the system as a child account.

1. The DOB on the account when it was originally setup. There is no way to change this in the Xbox profile side of things.

2. If it is part of a family as a child account. Even as an adult an account can be added to a family as a child and the system will see it as a child account. You can sign into your account at account.microsoft.com/family and it will tell you if you are
in a family and whether you are an adult or child in the familly. If your account is the only one on the page that means that you are the only member of the family and the account is considered an adult account.

Hi Jody, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you the adult that added his account?

"Only organizers of a family group can remove family members.

Only the adult who granted consent can remove a child account from the family group"

Source: https://support.microsoft.com/account-billing/leave-family-group-or-remove-members-6d806bbb-eb38-a978-10f4-3bbb814ffcc4

hi there i would suggest if the steps below dont work head over to https://support.xbox.com/ and chat to an advisor there to walk you through the steps in the mean time

If you’re receiving this error code when trying to sign in with a child account, it may mean that the child account isn’t a member of your family.

Child accounts that aren’t members of a family won’t be able to use the Xbox Live service until they’ve been added to a family. To verify whether the child account is a member of your family, sign in to your Microsoft account and see if the child’s
account is listed on the Your family page.

Sign in to your account

If the child account is a member of your family, go to the next solution. If the child account isn’t a member of your family, you’ll need to add them so they can sign in and use Xbox Live. For info, see:

Add family members on Xbox One

or

Make sure that your privacy settings are set so that the child account can sign in. To do so, have the child sign in to their account at www.xbox.com. Then, when prompted, the adult account associated with the child account should sign in to www.xbox.com
and give permission for the child account to sign in to Xbox Live.

Sign in to Xbox.com account