I'm suspended, but I don't know why I didn't do anything wrong, can Understand where it...

Hi Amirali, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you checked the Account Strike page?

Sign in and visit the Enforcement page.

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you’ve completed the form, select Submit.

For more information: https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

no one at support or here in contact at enforcement.

The only way to contact them is by filling out the appeal form which I do not recommend that you do until the reasons for your ban appear on your account, usually 24-48 hours later.

Help? Our tenure was wrong and ow we are suspended but we didn't do anything and didn't even know what tenure was?

Unfortunately support is incorrect. The enforcement team no longer use the forums.

You'll have to wait for the enforcement team's response. They are the only ones who could lift the suspension.

I contacted xbox support as well but they said I could get a faster response about my suspension if I posted on the forums about it.

Xbox Support was incorrect. They are known for giving incorrect information in regards to things they dont directly handle.