I'm sure the recent system update is causing people to not be able to download things

Discus and support I'm sure the recent system update is causing people to not be able to download things in XBoX Games and Apps to solve the problem; As the title says, I'm positive the recent system update is whats causing people to not be able to download games through xbox live on the 360. I've... Discussion in 'XBoX Games and Apps' started by SectorStar, Apr 27, 2015.

  1. SectorStar
    SectorStar Guest

    I'm sure the recent system update is causing people to not be able to download things


    As the title says, I'm positive the recent system update is whats causing people to not be able to download games through xbox live on the 360. I've found about 30+ topics with people all having the exact same problem. They could download things perfectly
    fine, and once the update hit all the sudden their downloads won't start and just says "can't download" or it'll stop after any given amount of time.

    I have a 15mbs internet connection so I know it has nothing to do with my speeds, in facts I've downloaded probably about 50+ games easily between my 360 and my xbox one, and no I'm not talking arcade games, I've download tons of full length AAA title games
    easily. I have no problem on my Xbox One, even tested it today. Yes my region and everything matches, no I don't have things downloading in the background or off of something else in my house. And my lap top just being turned on and connecting to the internet
    is not gonna be enough to screw with me being able to download things. And before you ask, no my console is not connected to my router physically its not even physically possible to do with where it is and the placement of my tv and what not and would require
    several feet worth of different lengths of cables/cords. But that really shouldn't matter because realistically speaking thats not how a lot of households are when it comes to electronics connected considering we live in a digital age where very seldom we
    use things with cord/wires anymore.

    Microsoft if you read this please do some research with the recent system update. I was considering purchasing some games on sale this week for my 360 but I'm not going too if I can't download them because of a mistake on your part.

    :)
     
    SectorStar, Apr 27, 2015
    #1
  2. Trippul G
    Trippul G Guest
    ...Can't be on XBL while playing.

    Have you downloaded the recent system update? That's been causing people a lot of grief lately.
     
    Trippul G, Apr 27, 2015
    #2
  3. Cannot Download Xbox live update

    Greetings, Atto. I'm very glad to hear that you were able to successfully download the most recent update for your console. I'm not sure why you weren't able to install it initially, but what matters is that your console is up-to-date now. Please keep us
    posted and let us know if you encounter anything similar with future updates.
     
    Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B, Apr 27, 2015
    #3
  4. WPAK
    WPAK Guest

    I'm sure the recent system update is causing people to not be able to download things

    Hi there,

    by any chance are you participating in the xbox 360 preview program? If so please post in the preview section here:

    forums.xbox.com/.../default.aspx


    Also be aware that almost every time the can't download error is caused by a broken/incomplete download file being present in the storage section on the console. Deleting it and restarting the console will result in the game being downloaded without any
    issues.
     
  5. I hear you SectorStar, I agree the problem started with the preview update. The one thing that has worked for me so far is leaving the 360 idle on the active downloads screen until your download finishes. If it still gives you the dreaded "Can't Download"
    make sure there isn't a "Unknown game" error in your games list. If there is delete that and retry your download while staying on that active downloads screen. hopefully that will work for you as well.
     
    Lobstah-676D4B30-CA96-4967-990E-4CD4983C71F3, Apr 28, 2015
    #5
  6. I'm not part of the preview update program and I was getting "Can't Download" problem for when trying to download Gears of War: Judgment, only fix was to leave it on the active downloads screen till the whole download finished
     
    C1 SithWarrior, Apr 28, 2015
    #6
  7. Malacath
    Malacath Guest
    I'm not in preview program either and this has been happening for months. probably since the last officlal dashboard update.

    Finally got Mafia II to download by leaving it on th active download screen as suggested.

    I'm starting to think the background downloads feature if borked. Because I get this error whenever i'm downloading while playing a game, using an app or just browsing the dashboard. I also get it if I switch off the console while downloading. When I switch
    back on I get the error.

    I leave it on active downloads and it downloads just fine or maybe it's just coincidence. I've got a terrabyte HDD to fill up so I will be doing a lot of downloading to test this.
     
    Malacath, Nov 1, 2018
    #7
  8. C1 SithWarrior Win User

    I'm sure the recent system update is causing people to not be able to download things

    I'm not part of the preview update program and I was getting "Can't Download" problem for when trying to download Gears of War: Judgment, only fix was to leave it on the active downloads screen till the whole download finished
  9. Lobstah-676D4B30-CA9 Win User

    I'm sure the recent system update is causing people to not be able to download things

    I hear you SectorStar, I agree the problem started with the preview update. The one thing that has worked for me so far is leaving the 360 idle on the active downloads screen until your download finishes. If it still gives you the dreaded "Can't Download"
    make sure there isn't a "Unknown game" error in your games list. If there is delete that and retry your download while staying on that active downloads screen. hopefully that will work for you as well.
  10. Malacath Win User

    I'm sure the recent system update is causing people to not be able to download things

    I'm not in preview program either and this has been happening for months. probably since the last officlal dashboard update.

    Finally got Mafia II to download by leaving it on th active download screen as suggested.

    I'm starting to think the background downloads feature if borked. Because I get this error whenever i'm downloading while playing a game, using an app or just browsing the dashboard. I also get it if I switch off the console while downloading. When I switch
    back on I get the error.

    I leave it on active downloads and it downloads just fine or maybe it's just coincidence. I've got a terrabyte HDD to fill up so I will be doing a lot of downloading to test this.
  11. WPAK Win User

    I'm sure the recent system update is causing people to not be able to download things

    Hi there,

    by any chance are you participating in the xbox 360 preview program? If so please post in the preview section here:

    forums.xbox.com/.../default.aspx


    Also be aware that almost every time the can't download error is caused by a broken/incomplete download file being present in the storage section on the console. Deleting it and restarting the console will result in the game being downloaded without any
    issues.
  12. Trippul G Win User

    ...Can't be on XBL while playing.

    Have you downloaded the recent system update? That's been causing people a lot of grief lately.
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I'm sure the recent system update is causing people to not be able to download things

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