Im stuck as a child

Discus and support Im stuck as a child in XBoX Accessibility to solve the problem; Ok so i have had my xbox account since i was a kid and was created as a child account. However now i am an adult, i have a house with my girlfriend and... Discussion in 'XBoX Accessibility' started by Spiderofthedead, Mar 11, 2023.

  1. Im stuck as a child


    Ok so i have had my xbox account since i was a kid and was created as a child account. However now i am an adult, i have a house with my girlfriend and my own xbox but i am still concidered a child account. Is there any way i can change it from a child account to a regular account, i have corrected all the age permissions and such but certain personalizations and things about my account are locked for me to get into as well as certain settings in my xbox in gerneral because im a child account. Is there anyway to change my account type to be a regular account?

    :)
     
    Spiderofthedead, Mar 11, 2023
    #1
  2. Rostom L Win User

    Im stuck as a child

    Hi Spiderofthedead! Thank you for reaching us out in the community.

    Please be informed that we cannot really manually change our account type from child to adult. Even if we change our date of birth or DOB from our account settings, the system will always recognize the DOB we first entered upon the creation of the account.

    The system will automatically graduate your account to adult based on your account DOB and the legal age of your country.

    If your account DOB was entered incorrectly before, you must still wait until the system graduates your account.
  3. Mister Getafix Win User

    im stuck on a child account

    Heya!

    Unfortunately, there is no way to force an account age change, but the account will graduate on its own once it reaches the proper age.

    If you have not altered the age when checking your
    Personal info
    on your Microsoft account this should give you a base line to determine when that graduation will occur.

    Keep in mind that changing the age in Personal info does not change the actual age of the Xbox Live account on the console.

    Hope this helps clear up the concern.
  4. A Jimmy Tustler Win User

    im stuck

    Hm, there could be a few problems with this, Try to reinstall the new dashboard update and then try to download your profile. The new dashboard has a lot of problems
  5. Tr0lldem0rt Win User

    Im stuck!

    Yeah, you head out of the cav the first shrine put you through and you make it to a vally called "the forgotten vale". From there you will find several shines within the vally that you fill your urn from and active them. You dont need to pass through the
    portals they open up for you unless you want to fast travel around the vale. I found this pretty confusing to start with to but rest assured, all the shrines are a short walk from eachother after you get through that first cave. Also read up on the UESP website
    about a sheild hidden in the forgotten vale ;)
  6. ElArabMagnifico Win User

    im stuck

    Hello If you are encountering error 80070428 when attempting to update your console or download your LIVE profile, we have some official steps that you can try to resolve this issue:

    Clear the cache on your console through Settings -> Console -> Storage

    Sign in to support.xbox.com and ensure your account and payment details are up to date

    Make sure you've accepted our most recent Terms of Use

    Try downloading your profile (or updating the console) again

    For more information, please visit our support article on this error: Error 80070428 occurs when downloading updates or purchasing from Xbox LIVE
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Im stuck as a child

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