i’m still considered a child account even though i am 18

Discus and support i’m still considered a child account even though i am 18 in XBoX Accessibility to solve the problem; i’m 18 and it says i’m still a child account. so i made a new account and made it my “organizer” so i could set all my child account setting to... Discussion in 'XBoX Accessibility' started by bunny g1rl, Sep 6, 2023.

  1. bunny g1rl
    bunny g1rl Guest

    i’m still considered a child account even though i am 18


    i’m 18 and it says i’m still a child account. so i made a new account and made it my “organizer” so i could set all my child account setting to unlimited, but yet i still cannot play minecraft because of my family settings. someone please let me know how to make myself an adult with no family or restrictions. thank you

    :)
     
    bunny g1rl, Sep 6, 2023
    #1
  2. Tomm_A Win User

    i’m still considered a child account even though i am 18

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



    Thank you for your understanding.



    Respectfully,

  3. Tomm_A Win User

    i’m still considered a child account even though i am 18

    Hello bunny g1rl,

    Greetings!



    Thank you for posting in Microsoft Community.



    Based on description, you are unable to play Minecraft because your account is added to a family group and was considered as child account. Let us check and see on what we can do to help address your concern in a timely manner.

    When you have reached an age that can be considered as adult, you can leave from a family group. If you cannot leave from a family group, parent or organizer of the Family group where your account is added should remove you so that you can make changes with the online and privacy settings.

    To leave from family group, follow the steps below:

    • Using a web browser, sign in to family.microsoft.com.
    • Click next to your name and select Leave family group.
    • Select Remove to confirm.

    For your reference, see: Troubleshooting the Xbox Family Settings app | Xbox Support



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  4. Nilay Bhattacharjee Win User

    Xbox account considered child account even though i am not

    Hello Teng3Cheese,

    I'm Nilay and I'll be glad to answer your query today.

    You can change the birthdate of a child account:

    1. Using the parent's Microsoft account, sign in to your account on https://family.microsoft.com.

    2. At the bottom of the Your Family page, select Manage my child's profile info.

    3. In the Manage permissions page of the child's account that you want to change, at the right, select Edit this child's personal info and then follow the instructions.

    Please visit https://answers.microsoft.com/en-us...-account/697f41f4-c9cd-427e-b2e3-238c30690e19 this thread and follow the suggestions there. Hope it helps.

    Good Luck
    Regards
  5. Teng3Cheese Win User

    Xbox account considered child account even though i am not

    As i have stated, I do not have a family account and my parents do not have Microsoft accounts. i am the only person in my "family" this did not solve anything.


    [​IMG]
  6. steeledwand7664 Win User

    Family on account

    Your husband would have to sign into his account at account.microsoft.com/family and remove them from the family and if he wants them in his family he would need to add them as an adult

    Now whether an account is considered an adult account or child account is based on two different things.

    1. The date of birth on the account when it was originally setup.

    2. Whether it is a child in a family. (even if the date of birth is above 18 and it is a child in a family it will be considered a child)

    Now the account can be removed from the family as a child but if the date of birth when it was originally setup is still under 18 the account will be considered an orphaned account and would need to be added to a family as a child before it would be able
    to do ANYTHING.
Thema:

i’m still considered a child account even though i am 18

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