I'm sick of not being able use the service I pay for. I want to cancel and I would...

Discus and support I'm sick of not being able use the service I pay for. I want to cancel and I would... in XBoX Games and Apps to solve the problem; I want to cancel my membership and I would appreciate a refund as I did not receive the service I paid for 40252d18-8cd3-4399-a080-f125abbe19b2 Discussion in 'XBoX Games and Apps' started by VotingMermaid, Sep 19, 2023.

  1. I'm sick of not being able use the service I pay for. I want to cancel and I would...


    I want to cancel my membership and I would appreciate a refund as I did not receive the service I paid for

    :)
     
    VotingMermaid, Sep 19, 2023
    #1
  2. Gerardo CG Win User

    I'm sick of not being able use the service I pay for. I want to cancel and I would appreciate a refund since I didn't receive what I paid for.

    Hi there, my name is Gerardo and I'm a fellow Xbox gamer.

    Please keep in mind that this is a public forum, and that we are fellow players trying to assist each other.

    To request a refund for your subscription, please follow these steps:

    1. Check your account order history to ensure that the subscription purchase appears there. You can do this by visiting:

    https://account.microsoft.com/billing/orders/

    2. Once you have confirmed step 1, follow this link, which contains a form you must fill out with the requested information:

    https://support.xbox.com/forms/request-a-refund

    3. In the field where they ask for the item you want a refund for, please provide the full name of the subscription. You can find the purchase order number on the website mentioned in the first step.

    4. After you've completed the form and submitted it, you will receive confirmation and refund tracking emails within 72 hours. These emails will include instructions on how to track the status of your request.

    I hope this helps and please let me know if you have further questions.

    Best regards.
  3. WhiteKaepernick Win User

    REPORTING A GAMER TAG FOR DENIAL OF SERVICE-NEED HELP FROM ENFORCEMENT TEAM

    im sick of paying for a service that im unable to use, so i will continue to do whatever the F i want until my problem is resolved
  4. Furt4d0 Win User

    Subscription Renewal Xbox Game Pass Ultimate

    I can't cancel without first paying my "debt". It's not even debt because I didn't use the service and the service wasn't available for me to use after the first 3 months and I don't want it at all, I want to change to just the Console Game Pass

    But the most annoying is that I wouldn't mind paying for 1 month for Ultimate but my "debt" is for the next 3 months! It hasn't even been 3 months since it expired (which was in 30/03/2020). I'm sorry, but this is just greediness of the worst kind. I'm actually
    at the point where I'm just gonna sell it and be done with console gaming

    At this point I'm going to pay close to 40€ just to cancel a service. Who in their right mind would do that if the service doesn't cost you anything just to not be used? It's not like one can't live without gaming
  5. sirSafir Win User

    Why am I forced to pay for a service to use a service I am paying for?

    I didn't imply I'm being forced at gunpoint to purchase said service, as your condescending first question implies. I'm being forced to pay for a service in order to use another service I get elsewhere free. I don't understand how you can click the title
    and not be able to understand the incredibly brief statement.

    I am voting with my wallet: not paying for a subscription.
  6. BoneFish84 Win User

    Im so tired...

    Hate to break it to ya, but to play games on PS4 online, you need to pay for Playstation Plus. No longer free. Microsoft needs to get this working soon. Getting sick of not being able to play the games I have because their service is not available, or
    broken.
Thema:

I'm sick of not being able use the service I pay for. I want to cancel and I would...

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