I'm receiving error 0x80004005 when opening games in Game Pass for PC.

Discus and support I'm receiving error 0x80004005 when opening games in Game Pass for PC. in XBoX Games and Apps to solve the problem; I am having a major issue with Game Pass for PC right now. This started two days ago, seemingly out of nowhere... I did not do anything special... Discussion in 'XBoX Games and Apps' started by CreationGod, Jul 9, 2022.

  1. CreationGod
    CreationGod Guest

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.


    I am having a major issue with Game Pass for PC right now. This started two days ago, seemingly out of nowhere...

    I did not do anything special between the day before and I even played the same game that stopped working then (OUTRIDERS). The symptoms are similar to what others have had when they've received the same error (0x80004005). All games that are specific to Xbox Game Pass (so the exception is Ubisoft games and EA games) now throw the error code "0x80004005" when launching. The small Game Pass launcher appears (which I have only seen very briefly before) and first says "Logging in", then "Looking for updates" and then throws the error. I am also unable to install AND uninstall any games through Game Pass (again, except for Ubisoft and EA games). I even created a new folder for it on one of my drives which I had not used before, but still couldn't install. I have plenty of space on them.

    The example of the error: https://i.imgur.com/5VEiPKl.png

    When I try to install a game there is no error. It simply fails before even starting (0%, with error "0x00000001") and I am unable to directly retry the installation. I have to remove the installation and then install it again manually. I have tried essentially everything.

    • Reset all Xbox apps (and Windows Store) in settings.
    • Completely uninstalled the Xbox app (in Powershell) and then reinstalling it.
    • Removed my Windows login and am now using only a local account on the PC (and logged in specifically to the Game Pass app manually).
    • Some healthy commands:
      • "sfc /scannow"
      • "DISM /Online /Cleanup-Image /Restorehealth"
      • "chkdsk /f /b /r"
    • Attempted to change the "New Apps will be installed to" setting to another drive.
    I've tried reinitializing the "time" of the PC, which was mentioned in another thread. I've tried uninstalling the last windows updates which were installed on that day. That is the only difference that has happened since the day before (the update would be "KB5014666" and a security update for "KB5014699").

    One thing that I noticed, and I am unable to fix, is that if I go to Settings->Games->Xbox-network and perform the control there (Multiplayer in Xbox Live) it fails for both "NAT-type" and "Server connection". I've checked the services that are required, and checked that the firewall is correctly setup. I am assuming this is supposed to work? (Though it might not be required just for simply starting games, I guess)

    There was a servicing stack update as well, but I was unable to uninstall it. If anyone knows a good way to uninstall an SSU, I'd appreciate it.

    Has anyone encountered an issue like this before?

    :)
     
    CreationGod, Jul 9, 2022
    #1
  2. CreationGod Win User

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.

    Thank you! Unfortunately, I do get the errors that you mentioned (such as "error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingServices_4.66.30001.0_ x64__8wekyb3d8bbwe."). But while trying this in Safe Mode (with Networking) it says that the commant "Get-AppxPackage" is not available in Safe Mode...

    Note: I also get this error on some packages "Windows cannot install package Microsoft.NET.Native.Runtime.2.2_2.2.27328.0_x64__8wekyb3d8bbwe because it has version 2 .2.27328.0. A higher version 2.2.28604.0 of this package is already installed.". I've tried running the same command multiple times before (because I found it somewhere on the internet), so maybe that has screwed something up?

    I will maybe try to create a new account if I can't get this command to work at all, because it really seems like it should be the solution (as it fails on exactly the correct games).

    --------

    I did not see a progress bar at all. Is it supposed to be added to the "Downloads" section or something? Because literally nothing happens when I click it.

    --------

    I've never received that error when downloading games. I only received "0x00000001", but I am still getting that. Unfortunately...
  3. JosefLBohorquez Win User

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.

    Thanks for the update!
    I'm glad to hear that we was able to resolve some of the issues with the games

    About the missing app manifest, try this:

    Press Windows key + X and select Windows Powershell (as Admin)

    Type or paste the following command:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    **If you're getting errors when executing the command, try starting your PC with secure boot and internet connectivity:

    https://support.microsoft.com/en-us...-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234


    In case that doesn't work, try creating a new local user on your PC and try opening/downloading a game from there:


    Select Start Windows logo Start button > Settings > Accounts and then select Family & other users. (In some editions of Windows you'll see Other users.)

    Select Add someone else to this PC > Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.

    Enter a user name, password, password hint or choose security questions, and when you're done sign out from your actual user and sign with the new local account.

    ----------

    About the repair and verify, when the progress bar disappears, that means the process ended.

    ---------

    By the way, are you receiving the same error "0x80004005" when downloading new games? or it's a different error now?
  4. CreationGod Win User

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.

    Thanks, I've done those steps before and they didn't work (as in the issue persists). I did it again now, and it was the same result. Also, I think when i run the command "Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers", it also removes the registry entries (as the other commands failed, saying the path didn't exist). Now once I installed the GamingServices app again, the registry entries reappeared.

    Yes, I mentioned that in the OP, I uninstalled "KB5014666" and a security update for "KB5014699".

    But there was also a "Servicing Stack" update on the same day, which I am unable to uninstall. Version "10.0.19041.1790". Is there a way to uninstall this, and also reinstall it myself?
  5. JosefLBohorquez Win User

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.

    That's normal, I also have 2 gaming services enabled.

    Try running these powershell command (don't forget to open powershell as admin), the first one is to delete gaming services as usual again, the others are to remove registry keys for gaming services:

    In the Administrator: Windows PowerShell screen, type the following command and press Enter:

    Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

    In the same window, type the following commands and press Enter:

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

    Restart your PC and run this command as admin on powerhsell:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page, and then select Yes when you receive the User Account Control (UAC) prompt.

    Try to install or launch the game again.

    (If you're not able to install it in that way, open Xbox app and try opening a game to see if it ask you to install gaming services)

    ------

    If the issue persists, do you know if your windows system received an update recently?

    Try uninstalling the most recent windows update, just in case it is the one that is causing conflicts

    https://support.microsoft.com/en-us/windows/rec...
  6. JosefLBohorquez Win User

    I'm receiving error 0x80004005 when opening games in Game Pass for PC.

    Yes, please let me know how it goes with a new local user.

    Are you using the repair/reset button via Windows settings?

    Windows Settings > apps and features > select the app > advanced options

    There is where you can see a progress bar.

    About the error code, you can try reinstalling only Gaming Services via powershell command (0x00000001 error is related to this app)

    Right-click the Windows Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

    In the Administrator: Windows PowerShell screen, type the following command and press Enter:

    Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

    In the same window, type the following commands and press Enter:

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

    (Don't worry if the two commands above doesn't work after the first one, this means they path already was deleted)

    If the issue persists, the next step will be perform a custom installation for windows (if you're on windows 10 steps are the same, you just need to download windows 10 ISO):

    https://answers.microsoft.com/en-us/windows/for...
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I'm receiving error 0x80004005 when opening games in Game Pass for PC.

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