Im on PlayStation and have signed into a Microsoft account on Minecraft it is telling me to...

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

Whenever I try to login into my microsoft account on Minecraft PS4 Bedrock Edition it always says i’m already connected to an account but yet it still says “Sign in with a Microsoft Account”. There is no way I can remove or log out of this account, and even
when i click on “Sign in with a Microsoft Account” I go to https://aka.ms/remoteconnect, type in the code, login with my new Microsoft Account, and it says “You’re now signed in to Minecraft for Playstation 4. You can safely close this window.” But then on
my playstation it continues to say i’m connect with an account but tells me to sign in with an account.

Please tell me if i’m doing something wrong or what do i need to do?

same

I have spoken to Minecraft support and all they can tell me is the same, that the playstation has to be relinked to the same Microsoft account and they have directed me back to Microsoft to get support.

Since my Microsoft account has been deleted permanently, I'm assuming this now means I can never login to Minecraft on my playstation ever again?

Hello Adriana,

Thank you for posting in Microsoft Community.

We understand that you're having trouble signing into Minecraft on your PlayStation 5. It sounds like you may be encountering an issue with account linking or you are looking for the account linked to your PlayStation.



Just to set your expectation, we do not have tools to check which Microsoft account was linked into your PlayStation Network account. This should be on your account settings in PlayStation otherwise, you may need to reach out to their support for assistance. (PlayStation Support)

Should you wish to know what account holds your Minecraft, you may sign into Minecraft website through this link: Sign In or Sign Up | Minecraft - This will require a Microsoft account to sign in.

For more details about Minecraft for PlayStation, please see: PlayStation® Technical Support FAQ | Minecraft Help

We hope you will be able to play on Minecraft this holiday season.

Happy Holidays to you!



Sincerely,



Microsoft Community Moderator

That's really weird, since when you unlink a Minecraft/Microsoft account from a Playstation ID it can only be linked to the same Playstation ID.

Are you completely sure you are signed in with the correct Playstation ID and trying to login with the correct Minecraft/Microsoft Account?