I'm not sure whether I will receive the code of previous games.

Discus and support I'm not sure whether I will receive the code of previous games. in XBoX Sales and Promo to solve the problem; I just purchased Gears of War 4 yesterday(digital edition , HK), I know it will come with 4 previous games, but this promotion do not work in... Discussion in 'XBoX Sales and Promo' started by 之录涂, Nov 4, 2016.

  1. 之录涂
    之录涂 Guest

    I'm not sure whether I will receive the code of previous games.


    I just purchased Gears of War 4 yesterday(digital edition , HK), I know it will come with 4 previous games, but this promotion do not work in China(PRC), Before I buy it, my xbox live's region is in China, After that, I change my account region to Hong Kong.
    Will I still receive the code? If so, when and how?

    :)
     
    之录涂, Nov 4, 2016
    #1
  2. 之录涂
    之录涂 Guest
    I'm not sure whether I will receive the code of previous games.

    I just purchased Gears of War 4 yesterday(digital edition , HK), I know it will come with 4 previous games, but this promotion do not work in China(PRC), Before I buy it, my xbox live's region is in China, After that, I change my region to Hong Kong. Will
    I still receive the code? If so, when and how?
     
    之录涂, Nov 4, 2016
    #2
  3. 之录涂
    之录涂 Guest
    I'm not sure whether I will receive the code of previous games.

    By the way I changed my account region to HK not the console or something else.
     
    之录涂, Nov 4, 2016
    #3
  4. ngocphi
    ngocphi Guest

    I'm not sure whether I will receive the code of previous games.

    you mean the console region or your account region found on commerce.microsoft.com

    If it's still china it won't work

    You have to use the region migration tool under my account and change my region on this website

    However it won't help you with gears 1 and 3 as both are region locked regardless where you pretend to be

    For those codes to work your account region must match your physical region.
     
    ngocphi, Nov 5, 2016
    #4
  5. 之录涂
    之录涂 Guest
    So will I still get the code?
     
    之录涂, Nov 5, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey Luke,

    You must both be physically located in a supported region, as well as having your account set to the you are physically located in. In this case, China unfortunately is not eligible for this specific promotion. If the purchase was made while located in China
    or if your account was set to China at the time of purchase, unfortunately you will not be legible to receive codes.

    We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.com and majornelson.com for any future promotions you may be interested in. Thanks for posting!
     
    Mister Beep, Nov 3, 2018
    #6
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I'm not sure whether I will receive the code of previous games.