I'm not getting my rewards in my account

Discus and support I'm not getting my rewards in my account in XBoX Rewards & Social to solve the problem; So my rewards are not being deposited in my account. The main site says that I should update my address, but my address is correct and update. could... Discussion in 'XBoX Rewards & Social' started by RadBrowMK, Dec 7, 2016.

  1. RadBrowMK
    RadBrowMK Guest

    I'm not getting my rewards in my account


    So my rewards are not being deposited in my account. The main site says that I should update my address, but my address is correct and update.

    could you check and repair my account, please, because it is over for months that I do not receive my rewards.

    :)
     
    RadBrowMK, Dec 7, 2016
    #1
  2. Bptpredator
    Bptpredator Guest
    My rewards isn't keeping track of my activity.

    My rewards account isn't tracking my activity. I'm not getting points added to my account. I updated my account and still nothing.
     
    Bptpredator, Dec 7, 2016
    #2
  3. E ABZU
    E ABZU Guest
    I'm not getting my Xbox live rewards

    A few weeks ago I reached rank 50 on swbf2 and I'm supposed to get 65 gamer points yet, I haven't. In game it says I have 100% but on the Xbox screen it says I'm still locked at 98%. What's going on?
     
    E ABZU, Dec 7, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I'm not getting my rewards in my account

    Hello RadBrowMK,

    Your deposit is being prevented due to a mismatch between your Brazilian Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
    not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account
    to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
    , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
     
    XBLRewards8, Dec 8, 2016
    #4
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I'm not getting my rewards in my account