im not getting my credits back says i need to update my billing address?

Discus and support im not getting my credits back says i need to update my billing address? in XBoX Rewards & Social to solve the problem; I've double checked and everything is fine but it says you guys are having issues depositing my funds... i never in the past had issues with this... Discussion in 'XBoX Rewards & Social' started by phillykid903, Oct 31, 2016.

  1. phillykid903
    phillykid903 Guest

    im not getting my credits back says i need to update my billing address?


    I've double checked and everything is fine but it says you guys are having issues depositing my funds... i never in the past had issues with this program why now?

    :)
     
    phillykid903, Oct 31, 2016
    #1
  2. problem when depositing my rewards credits to my account

    I get an email to my account that says there is a problem in my profile and does not leave my credits to the currency of my profile and update my billing information and nothing I have 16750 credits that I need deposited meI get an email to my account that
    says there is a problem in my profile and does not leave my credits to the currency of my profile and update my billing information and nothing I have 16750 credits that I need deposited meI get an email to my account that says there is a problem in my profile
    and does not leave my credits to the currency of my profile and update my billing information and nothing I have 16750 credits that I need deposited me. My email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** my gamertag is

    im not getting my credits back says i need to update my billing address? [​IMG]
     
    uchiha360sasuke, Oct 31, 2016
    #2
  3. vVv ORION
    vVv ORION Guest
    Rewards Deposits

    It says I need to update my billing info on my account but it is correct. The information is correct. Please deposit my credits. Thanks
     
    vVv ORION, Oct 31, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    im not getting my credits back says i need to update my billing address?

    Hello phillykid903,

    We see that there is currently a data error on your account preventing your deposit from completing. We have escalated this issue to another team to resolve, as it is a problem with information stored in our databases. However, we can confirm that this issue
    occurred relatively recently. Can you think of any changes you may have made to your account information, such as updating your credit card information, or adding another billable account? This information may aid in our other teams' investigation.
     
    XBLRewards8, Nov 1, 2016
    #4
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im not getting my credits back says i need to update my billing address?