Im not able to purchase xenoverse 2

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, what is the exact error that you're getting whenever you're trying to buy the game?

Also, if there is an error message please let me know as well.

Hey there KATheHuman!

That's odd that you're seeing Xenoverse 1 instead of Xenoverse 2. If you power cycle your Xbox One, does it still show Xenoverse 2 as purchased in the Xbox Store? Let's get you in contact with
Phone/Chat support to take a look into this purchasing issue. Let us know how it goes.

im on the 360 and cant find the seasonpass for xenoverse. why

Hello Tomm,

Since your purchase of Dragon Ball Xenoverse 2 was not made within the offer period (the offer began in October), it was not eligible for this offer.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your game Dragon Ball Xenoverse 2. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Based on the information I've gathered, it appears the game Dragonball Xenoverse 2 does not have an "Xbox Play Anywhere" feature which means you can only play this game on your respective platform. If you have purchased and played the game on Xbox, you can't transfer and play the game on different platforms such as Windows PC.

In order to play it on a Windows PC, you will need to purchase the Dragonball Xenoverse 2 PC version.

You may also check these links for reference:

https://answers.microsoft.com/en-us...gon-ball/e21c6327-e687-4be2-9ee4-e45a299eba18

https://www.xbox.com/en-us/games/store/DRAGON-BALL-XENOVERSE-2/BX03760D0QGN

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl