I'm not able to install games using xbox app on my PC

Discus and support I'm not able to install games using xbox app on my PC in XBoX Games and Apps to solve the problem; I bought recently the Xbox game pass to play a few games that I'm interested in but the XBOX App does not allow me to download games. I try a few games... Discussion in 'XBoX Games and Apps' started by Wilx94, Dec 3, 2021.

  1. Wilx94
    Wilx94 Guest

    I'm not able to install games using xbox app on my PC


    I bought recently the Xbox game pass to play a few games that I'm interested in but the XBOX App does not allow me to download games. I try a few games and just one of them was installed correctly, all the others failed with error code 0x00000001.

    The games I tried to install were:

    - Craftopia

    - Forza Horizon 5

    - The Medium

    - Psychonauts 2

    - Hades

    - Cyber Shadow (The only one that was installed correctly)

    I already tried removing the Xbox app, wsreset, steps listed on this page (https://support.xbox.com/en-US/help/errors/error-code-0x80073D26), and windows is up to date but none of that worked for me.

    Hope you solve this soon!!! I'm paying for a service that is not working!

    :)
     
    Wilx94, Dec 3, 2021
    #1
  2. Jesse E' Win User

    I'm not able to install games using xbox app on my PC

    First try to re-register the Microsoft Store

    - Press Windows + X keys together and click on Windows PowerShell (Admin).

    - Now type in the command and hit Enter: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}

    - Restart the PC.

    If that fails, try to disable Proxy Server:

    First check if proxy server is enabled;

    - Press Windows logo key + I, to open Settings.

    - Click on Network & Internet and select Proxy from the left pane.

    - Under Automatic proxy setup, toggle the switch to On for Automatically detect settings.

    - Now, under Manual proxy setup, toggle the switch to Off for Use a proxy server
  3. Wilx94 Win User

    I'm not able to install games using xbox app on my PC

    Removed both keys, restarted the PC but continue with the same issue.
  4. Jesse E' Win User

    I'm not able to install games using xbox app on my PC

    Sadly you'll have to make a new installation of windows but by keeping all your personal files.

    Once you have installed windows again you'll need to update all the available windows updates and then update all the xbox associated apps needed to start and download games.

    You'll have to download the new Xbox PC app from the store directly.

    Once you have done this you will be able to download the game pass game successfully.
  5. Wilx94 Win User

    I'm not able to install games using xbox app on my PC

    I executed that command on the PowerShell without luck.

    Also verified the automatic proxy setup and manual proxy setup and they are using the values that you mention above.
  6. Jesse E' Win User

    I'm not able to install games using xbox app on my PC

    Go below in regedit and delete both keys and reboot.

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet
Thema:

I'm not able to install games using xbox app on my PC

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